General Manager

General Manager Springfield, Tennessee


Fast, Friendly, Local!

At Sudden Service, we are more than just gas and gummi bears. We are a meeting place for campers, construction workers, and career professionals. We are your party supply provider, biscuit baker, and coffee maker. We start your day off right and close your day out friendly. We are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path.

We are seeking customer service driven and dedicated leaders interested in continuing a career in the Retail C-Store Industry. With over 50+ spread across Middle TN and Southern KY, we offer ample opportunities to work close to home and engage with your local community.

We have a diverse employee community, made up of full and part-time students, second jobbers, retirees, veterans, and persons with disabilities from a variety of backgrounds, religions, and ethnicities. To be a successful people leader with us, you must be adaptable, accepting, and accountable.

As a General Manager, you will be responsible for leading the day-to-day store and financial operations of a multi-million dollar business. As with any leadership position, General Managers are expected to have relatively open availability to support the needs of the business and effectively serve our guests. You will receive in-depth training on all facets of the business while shadowing some of our most experienced General Managers, so when you hit the floor for the first shift you have the tools necessary for success.

Our GM’s develop and deploy a mix of skill sets: marketing strategies, technology troubleshooting, financial analysis/reporting, sales tactics, leadership methodologies, workforce planning, inventory management, supply chain solutions, vendor management, recruiting approaches, human resource functions, and safety compliance


  • Weekly Pay
  • Tuition Reimbursement
  • Virtual and Onsite Paid Training
  • Paid Time Off
  • Employee Discounts and Perks
  • Bonus Program
  • 401K Matching
  • Affordable Healthcare Insurance

Primary Responsibilities:

  • Enhances the Guest Experience
  • Coaches for Performance
  • Upholds Operational Standard
  • Builds High-Performance Teams
  • Drives Results

Required Qualifications:

  • High school diploma or GED equivalent.
  • 3+ years of retail or hospitality industry experience.
  • 3+ years management experience directly supervising staff
  • Prior Assistant Manager or General Manager level experience
  • Must be able to work overtime, including weekends, evenings/nights and special events as needed.
  • Sufficient visual ability to check identification and process credit cards.
  • Ability to lift up to 50 pounds
  • 18+ years of age.

Preferred Qualifications:

  • Associates degree in Business Administration, Marketing, Hospitality, or a related field.
  • Prior experience in a C-Store and/or food service environments.
  • Prior supervisory experience in Food Service, Retail, or Convenience Store environment.
  • Experience working with MS Excel
  • Experience with financial reporting, P&L management, and safety compliance.
  • Bilingual applicants are encouraged to apply. 

About Us:
Our parent, Tri Star Energy, is a growing, local, family-owned company with nearly two thousand employees and 150+ locations, based in Nashville, TN. With Wholesale, Commercial, and Retail Convenience Store services, we are the Mid-State’s premier convenience retailer and one of the leading fuel providers in the Southeast. Our retail brands, Twice Daily, Sudden Service, Southern Traders, and White Bison are well known throughout the region as providing a differentiated food and fuel experience that is second to none for our #1 priority; our Guests.

Tri Star Energy and the TSE Brands’ mission is to build lasting relationships by serving our community. Our people are driven by our core values: Strive for Balance, Expect Achievement, Have Integrity, Be Committed, and Be a Servant Leader. Join our awesome team and be a part of setting a new bar for an industry on the rise!

Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.