Description

Front Office Manager Job Description 

About St. HOPE Public Schools

Since 2003 St. HOPE Public Schools has passionately worked toward the mission of graduating self-motivated, industrious and critical thinking leaders who are committed to serving others, passionate about lifelong learning and prepared to earn a degree from a four-year college. St. HOPE Public Schools includes three charter schools:  PS7 Elementary School, PS7 Middle School, and Sacramento Charter High School located in the Oak Park neighborhood of Sacramento.

We’ve raised the bar and our schools are producing extraordinary results with closing the achievement gap and helping our scholars reach their fullest potential. Our student demographics have a much higher percentage of minority and low-income scholars, yet our state testing scores show much better results than District averages. A few examples of how our model is succeeding include: 

• Sacramento Charter High School was recognized by the California Charter Schools Association (CCSA) for being the highest performing High School for black students in the state of California.
• PS7 and Sacramento Charter High School were named California Education Champions by the National Action Network for being 2 of 16 predominantly African American schools that performed in the top 25% of all schools in California, and each scored a 10/10 when compared to similar schools.  For context, this year there were a total of 90 predominantly African American schools in California, of which 70 performed in the bottom 25% of all schools.
• PS7 has twice been named a Title 1 Achievement Award winner, and has been recognized as a California Distinguished School and as a federal Blue Ribbon School nominee for its educational outcomes with low-income students.
• In 2020, 93% of Sac High scholars were accepted into four-year colleges and we are proud to have among the highest percentage of scholars admitted to UCs and CSUs in the Sacramento region.  100% of our scholars graduated meeting UC/CSU requirements compared to district and state averages of 44%.  100% of our scholars with an IEP graduated meeting UC/CSU requirements compared to district averages of 12% and state average of 15%.

 At St. HOPE Public schools we believe in the power of the classroom teacher and know that having three years in a row of excellent teaching can overcome the average achievement deficit between low-income scholars and others.  We consistently ground ourselves in this belief and prioritize collaboration so that we are building upon scholar success year after year. Alignment is essential - we work hard to ensure different teachers, grade levels, curriculums, and academic focus areas are all coordinated and working together coherently.  We take the time needed with our teachers to plan out curriculums that transition smoothly across grades, and foster a collaborative work environment with consistent expectations and support across grades and campuses.

• At PS7 Middle School, our results highlight the power of three years of good teaching. Our 6th graders enter our system with only 9% of our scholars on or above grade level in math compared to the district average of 25%.  Then after spending three years at PS7 Middle that same group of scholars promotes from 8th grade with 48% of scholars on or above grade level in math compared to the district average of 32%. This same trend is evident in English Language Arts with our 6th graders entering our system with 25% on or above grade level and promoting from 8th grade with 57% on or above grade level compared to the district average of 43%.  

In addition to prioritizing academic achievement, we prioritize school culture. We host several engaging scholar and family events throughout the school year, and we seek to provide a well-rounded experience for our scholars with  far more elective courses than are available at traditional schools. We value our teachers and offer every teacher a robust coaching and support plan in order to develop our teachers into the best possible educators. Their daily efforts are what make this learning environment as successful as possible for our scholars.

In addition to St. HOPE Public Schools, St. HOPE is a family of nonprofits that also stands for economic growth and revitalization.  One of St. HOPE’s most prized development projects in Oak Park is the 40 Acres Art and Culture Center on Broadway unveiled in 2003.  The project involved refurbishing the old Guild Theater and Woodruff Hotel Buildings at 35th street and Broadway, a building that had been vacant.  40 Acres currently includes the Guild Theater, Underground Books, Old Soul Co., twelve loft apartments, and it’s newest addition, Fixins Soul Kitchen. 

Although St. HOPE Public Schools has come a long way in the last 18 years, there is still so much more to accomplish. St. HOPE Public Schools looks forward to continuing its vision of being one of the finest urban TK-12 public school systems in the nation and seeks outstanding individuals who are committed to this journey and willing to do whatever-it-takes to provide our scholars with the best education possible!  Our future depends on it. Our scholars deserve it.

Ready to Join the Team?

The ideal candidate will bring passion and grit to the mission and vision of St. HOPE Public Schools and a desire to positively impact the Oak Park community and help close the achievement gap for our scholar population. They will have a willingness to learn, grow and work hard along the way. At St. HOPE Public Schools, we live by five key pillars:

High Expectations- You not only set the bar high for every scholar, but also for yourself.  You possess a clear vision for what excellence looks like for scholar work, scholar behavior, and your craft.

Choice & Commitment- You understand how your work impacts life outside of your office or classroom. You wake up every morning and commit yourself to doing what's best for our scholars.

More Time- You are one of those people that goes above and beyond in all areas of life. Some people may even say you do too much, but you know that more time equals better results.

Focus on Results- Everything you do is done with purpose because you are dedicated to growth. You believe in data and work tirelessly to reach your goals. You are a problem solver and find feedback empowering.

Power to Lead- You are a natural influencer. You can't help but train and nurture scholars and peers. People are attracted to you because of the way you equip them to succeed.

Position Summary

St. HOPE Public Schools is seeking a dedicated, motivated professional to serve as the Office Manager . The Office Manager is a highly organized professional who effectively manages multiple projects, prioritizing customer service creates to all members of and visitors to the school community.  All candidates for this position must hold the belief that all children can succeed academically and socially and this belief must drive him or her to be relentless in his or her work. 

The Office Manager reports to the Dean of Culture & Operations.

Responsibilities of the Office Manager will include:

Office Management & Communication

• Maintains and oversees the school wide calendar and communicates upcoming important dates with students and families through fliers, emails, and automated calls.
• Responds to phone and in-person inquiries and requests from students, families, school staff and community members.
• Provides daily support to the school administrator(s)
• Serves as the main point of contact for substitute teachers. Ensures student materials are prepared through oversight of substitute kits. Provides substitute teachers with an overview of the school-wide procedures and checks in with substitutes throughout the day to ensure smooth operations.

Data & Compliance 

• Tracks school-wide academic and attendance data in a location visible to all stakeholders.
• Leads teachers and students to maintaining an ADA of at least 95% through tracking attendance data and creating positive school-wide incentives to encourage families and students to be at school on time every day.
• Inputs & tracks all required school data (E.g. attendance, enrollment, health, lunch count, cumulative files etc.)

School-wide Culture & Activities

• Creates a warm and welcoming environment throughout the campus by designing and maintaining school-wide bulletin boards.
• Plans and executes several school-wide culture events throughout the school year such as school dances, fundraisers, family nights, etc.

Qualifications

We are seeking candidates who believe deeply in our organization's mission and who thrive in a dynamic environment. Additionally, candidates for the position must also have: 

Required:

• Bachelor’s degree
• Basic computer knowledge
• Outstanding communication and interpersonal skills
• Excellent organization, time management, and follow-up skills along with ability to prioritize and demonstrate an appropriate sense of urgency
• Strong team-orientation and collaborative nature
• Strong attention to detail
• Ability to work in a fast pace, demanding office environment

Highly Desired (but not required):

• Bilingual speaking, reading, and writing abilities (Spanish)
• Experience working with accounting and fiscal management systems
• Background working with entrepreneurial organizations is preferred
• Interest in education/charter schools is preferred

Salary

Starting at $23 per hour; commensurate with qualifications and experience.  This is a full time non-exempt position.

To Apply

All candidates for this position must submit the following two pieces of information. Please note you must submit both documents or your application will not be considered.

1. Resume

1. Thoughtful cover letter outlining how your skills and experience meet the qualifications of this position and stating how you heard about this opportunity

Submit the application materials via the Careers page on our website at www.sthopepublicschools.org

As an equal opportunity employer, SHPS prohibits unlawful discrimination, harassment, intimidation or bullying against any protected group, including actual or perceived discrimination, on the basis of the actual or perceived characteristics of age, ancestry, color, disability, ethnic group identification, gender expression, gender identity, gender, marital status, pregnant, parenting or lactating status, genetic information,  nationality, national origin, immigration status, race or ethnicity, religion, sex, or sexual orientation, or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics in any SHPS activity, including hiring and employment.