Operations Specialist - KontrolFreek

Product Management Atlanta, Georgia Chicago, Illinois


Description

Position at SteelSeries

KontrolFreek® is the creator of Performance Gaming Gear™ and the leader of FreekNation, a global community of more than four million gamers. By combining the latest in ergonomics and advanced materials, the company's lines of Performance Thumbsticks®, Performance Grips™, Precision Rings™, Gaming Cables™, and other high-quality products enhance the player experience by maximizing comfort and precision. KontrolFreek’s products are compatible with PlayStation 4, PlayStation 5, Xbox One, Xbox Series X|S, Nintendo Switch, and PC. Products are available in more than 9,000 stores across 40 countries. KontrolFreek is owned by SteelSeries, the global leader in gaming peripherals and esports.

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The Role:

As Operations Specialist your main responsibilities are ensuring tasks related to the workflow of goods are efficient. You will update systems with data relevant to the day-to-day operations of KontrolFreek and manage the logistics strategy of product both inbound and outbound.

Responsibilities:

  • Entering and tracking daily transfer orders, purchase orders, and sales orders.
  • Managing the flow of information regarding deliveries, follow ups, etc.
  • Monitoring and updating shipping status of domestic and international orders
  • Inventory Management across multiple warehouses, assist with cycle count reconciliation and follow ups at facilities
  • Demand planning and production scheduling.  Working with the operations team combine sales forecast data and assist in creating production plans for all loose components, packaging, and other materials
  • Creation of international shipment documentation for export orders
  • Identifying and resolving any problems in the production process

 

About You:

  • Creative problem solver who is confident presenting new ideas to Business Users
  • Methodical about analyzing processes and systems to fully understand their functions
  • Confident self-starter capable of setting plans and supporting projects to completion
  • Strong working relationship with internal/external customer
  • Analytical mindset
  • Organized 
  • Self-motivated 
  • Coordinate from planning to distribution to ensure the delivery of the right products at the right place and time to our customers
  • Develop relationship with internal departments to align Company goal – Listen – Challenge - Transform 

 

Necessary Skills and Traits:

  • At least 3 years of Operations Planning (S&OP) experience or 3-5 years of experience working with an ERP/MRP environment
  • Channel experience preferred
  • Experience working directly with third party providers to facilitate defining business requirements (ability to work in an Agile manner)
  • Proficient user of ERP system with broad experience with and understanding of Navision/AX or other ERP system and functionality
  • Must be highly computer literate with strong MS Office, Excel (Pivot tables, Vlookups, etc…), PowerBI, Tableau, or other data visualization software a plus.
  • Demonstrated ability to learn new technologies.

  

Please note, SteelSeries US employment is contingent on proof of vaccination.