Team Manager, Cashier Platform

Business Support Sofia, Bulgaria


Position at The Stars Group

The role: Team Manager, Cashier Platform

We are looking for a Team Manager, Cashier Platform to join our busy and dynamic Payment Product Management unit in our Bulgaria office.

Why we need you:-

You will be looking after the vision and delivery of our Stars Cashier platform, seeking to be best-in-class in the industry, and its transition from the current products. The platform is responsible for all the money movement into and out of The Stars Group system, processing billions of dollars per year, and is the home of conversion and customer KYC. You will also look after products that are part of the Platform to plan and execute the transition to its successor.

You'll manage the roadmap planning of the suit of products within the platform, including supporting other business units’ roadmaps (eg Regulatory and Compliance, New Markets) to deliver value for the stakeholders and customers. As part of this, you will have responsibility for prioritisation and in some cases, project management, as required. For delivery, supported by a team of product owners.

You are required to champion the move to agile methodologies in Payments delivery and will be working within waterfall and scrum towards a smooth transition. This will include working in agile scrum for the delivery of the next generation Cashier Platform, working with designers, architects, developers, scrum masters and your team, to adapt the methodology so that it works for the Stars environment. Whilst also, contributing towards the agile transformation of the rest of Payments Product delivery.

You will also be responsible for the Cashier Platforms key performance indicators which are related to conversion, KYC and payments. You will need to work with your team to understand these and implement changes to improve them.

Who are we looking for:-

  • A passionate driven product leader with an appreciation for delightful products and a strong focus on customer needs.
  • Relevant experience leading a product team in the financial services industry or similar.
  • A degree in business or a technical discipline (or equivalent).
  • The ability to prioritise high volumes of responsibilities autonomously without delays in deliverables.
  • Knowledge of software development lifecycles with multiple development styles and methodologies.
  • A strong interest and aptitude in defining business requirements for software development.
  • Be comfortable working with and analysing data to create meaningful insights.
  • Excellent communication, relationship management and attention to detail skills with strong customer services skills.
  • Working to tight deadlines with a can-do attitude.

As the ideal candidate, you will have:-

Experience working with regulatory frameworks, compliance, onboarding and KYC is very much desirable. Experience/qualification in project management would be beneficial. Having experience working with Google Analytics, Microstrategy, Grafana, Jira and Confluence is also a plus.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus. In addition, we provide advice and financial relocation assistance to those moving to Bulgaria.

We offer health and dental insurance for you, your partner and your children (if you all live at the same address). You can make the most of our personal interest allowance in order to learn something new or pursue a hobby. If you have a baby whilst you work for us, we will give you 1000 BGN as congratulations.

Our in-house training and development team deliver fantastic support to develop your skills and support you in progressing your career.

In the office there is always free fresh fruit, snacks and drinks. In addition, we contribute a certain amount to your transportation and lunch expenses. You can always enrol to our sports program, and in terms of relaxation we have a playroom, including a PlayStation and a pool table. Our social team organise great events; including our sensational summer and Christmas parties.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Company

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, FOX Bet and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies.  This role is in the Group’s Bulgaria service office in the Payments Product Management department.