Store General Manager
Description
Store General Manager
The Star Furniture Store General Manager is a passionate, dynamic leader who drives the expression of Star’s unique brand through his/her team, producing both an exceptional shopping experience for Star’s customers and strong business results for the company. The position is central to the long-term success of Star, responsible for the full store P&L and metrics while building and cultivating a highly motivated, skilled, and talented team.
The Store General Manager’s leadership inspires Star’s customer-centric selling culture, driving sales growth, margins, and store profitability. You will be responsible for effectively developing and executing the store plan, including sales, operations, merchandising, and talent management and development. Your leadership will strengthen the Star culture of performance and accountability among all associates, evident in achieving all goals while producing an outstanding Star Experience for customers. Through collaboration with the Star leadership team, you will share learnings and best practices to enhance service and results throughout the Star business.
Specific Accountabilities:
- Develops and executes the store plan to deliver sales goals, operational, visual, and financial store performance.
- Responsible for store profitability, sales, margins, service and all related KPI’s
- Recruits, hires, and develops high performing sales associates and efficient support players, empowering them to provide an exceptional Star customer experience
- Spearheads the development of his/her team though consistent training and effective talent reviews that serve the dual purpose of measuring performance and improving the team
- Builds a culture of accountability by establishing clear expectations and impeccable follow-through.
- Demonstrably improves the performance of the store and team over time
Experience & Skills Required:
- Sales Driven: Possesses inherent ability to grow sales; passionate about developing, leading, and maintaining a high-performance sales team
- Operational Efficiency: Understands how to run a store operationally
- Human Resources: Strong in recruiting, hiring, training, and development
- Business Finance Mastery: Business acumen to own and drive a store P&L; including experience managing margins, expenses and driving profit
- Merchandising: Skill in effective execution of visual presentations
Competencies:
- Leadership: A leader who can delegate, motivate, coach, and hold individuals accountable. A transformational leader who can build from scratch to help transform an organization.
- Goal Orientated. An outcome-focused individual who sets genuinely ambitious, challenging goals, influences outcomes, and drives a result orientated team.
- Decisive: Self-assured and decisive, expected to make key decisions, and seeing themselves as a resourceful problem solver.
- Adaptable: A flexible leader who adjusts well to new conditions and changing demands. The calm in the storm, one who is diplomatic, flexible and can pivot quickly based on the company’s needs and goals.
- Strong Interpersonal Skills: Collaborates and works well with other team members; encourages and inspires others to do their best.
- Communication and Professional Presence: A strong and effective communicator, both oral and written, with the ability to deliver information in a straightforward manner with confidence, polish, and manager level presence.
Physical Requirements: The physical requirements described here are necessary to perform the essential functions of this job. The employee frequently is required to stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. The employee may stand and/or walk frequently in an 8/10-hour workday.
What Star Offers: Benefits are an important part of the total compensation that Star offers. Star is dedicated to offering competitive compensation enhanced by a variety of benefits that allow team members to choose whether or not to participate based on their needs. Some of the benefits offered include:
- Comprehensive health care options (medical, telemedicine, dental and vision)
- 401(k)
- Paid Time Off
- Voluntarily Long-Term Disability
- Voluntary Life Insurance
- Generous Employee Discount
(waiting periods may apply to the above)
Location: 12312 Barker Cypress Rd. Cypress, TX 77429
Equal Opportunity Employer
Equal Opportunity Employer