Intelligence Analysis

Computer Support Technician

SRC, Inc., a not-for-profit research and development company, combines information, science, technology and ingenuity across our family of companies to deliver innovative, advanced defense solutions and products that are redefining possible®. Since 1957, our commitment to the customer and the best solution – not the bottom line – has remained a core value that guides our efforts. This passion for quality carries through to the technologies we invent and manufacture, the laboratories and facilities we build, the people we hire, and the communities we support.

At SRC, we provide you the freedom and the resources to solve “impossible” problems in a collaborative work environment that integrates research, development and manufacturing. We strive to proactively identify and eliminate barriers that prevent our employees’ full participation and are committed to ensuring an inclusive and equitable workplace for all our employees. When you join our team, you’ll be a part of something truly meaningful. You’ll join more than 1,300 engineers, scientists and professionals — with 20 percent of those employees having served in the military — helping to keep America and its allies safe and strong.

In return, you’ll enjoy an inclusive work environment, receive a competitive salary, and experience a comprehensive benefits package that includes four or more weeks of paid time off to start, 10 percent of an employee’s compensation contributed toward retirement, and 100 percent tuition support.

SRC, Inc. is currently seeking an on-site client services administrator who is a self-starter with excellent communications skills. This person should be able to work independently and as part of a team. This candidate requires the ability to learn new skills and technology, solve problems, and be highly detail oriented.


  • Work closely with other IT team members to support enterprise client systems including hardware, applications, network, and security infrastructure located on-premises and in remote offices
  • Monitor and respond to internal support requests submitted to ticketing system, by telephone and walk-up methods
  • Diagnose and resolve hardware, software, network, and account-related issues
  • Procure, configure, and setup new computer systems and peripherals
  • Create and maintain client computer systems documentation
  • Monitor and maintain computer systems by performing and/or assisting with patches, upgrades, and migrations
  • Create computer objects and modify user accounts in Active Directory using DRA.

Position Requirements:

  • Bachelor's degree in information technology/information security, computer science, equivalent technical discipline with 3 or more years' experience; or any equivalent
  • TS/SCI security clearance
  • Flexible schedule which may include working nights and weekends.
  • Experience in a customer-facing role and excellent customer service skills
  • Experience with Microsoft Windows Operating systems; including system builds, backups, security patching, virus software, licensing, management, and documentation of end user systems.
  • Experience with a wide-array of software packages that includes installation, configuration, and troubleshooting.
  • Experience with USAF Standard Desktop Configuration (SDC) is a plus.
  • Experience with Microsoft Windows Active Directory object creation, deletion, and attributes.
  • Knowledge of PC hardware and peripheral troubleshooting.

Preferred Requirements:

  • The following certifications: A+, Security+, MCP is preferred
Security Clearance Requirements:
An active TS/SCI security clearance and current investigation are required  

Equal Opportunity

Individuals seeking employment are considered without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, status as a protected veteran, or disability. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Learn more about SRC:

About Us
Employee Benefits
Diversity, Equity & Inclusion
Awards & Recognition

COVID-19 Policy:
President Biden’s Executive Order 14042, requires Federal contractors and subcontractors to be fully vaccinated for COVID-19 by January 18, 2022. This requirement applies to all SRC, Inc. and SRCTec, LLC employees and its subcontractors. Anyone unable to be vaccinated, either because of a sincerely held religious belief or medical reason, can request a reasonable accommodation.

  • Location San Antonio, TX
  • Employment Type Full-Time Salaried
  • Experience Required 3+ Years
  • Education Required Bachelors Degree
  • Security Clearance Requirement TS/SCI
  • Travel % 0