IT Support

IT Site Administrator


SRC, Inc. is currently seeking an IT site administrator who is a self-starter with excellent communications skills. This position requires learning new skills and technologies, solving problems, and being highly detail oriented.

Responsibilities:

  • Work independently and with other IT team members to support enterprise client systems including hardware, applications, network, and security infrastructure located on-premises, in remote offices and at employee home office locations
  • Monitor and respond to internal support requests and track priority though ticketing system
  • Respond onsite in the event of power and network outages during and after business hours.
  • Diagnose and resolve hardware, software, network, and account-related issues
  • Procure, configure and setup new computer systems and peripherals
  • Create and maintain client computer systems documentation
  • Monitor and maintain computer systems by performing and/or assisting with patches, upgrades, and migrations

Position Requirements:

  • Bachelor’s degree in information technology/information security, computer science, equivalent technical discipline; relevant experience will be considered in lieu of degree
  • Work onsite to support end user requests, conference room support and air gapped networks
  • Experience in a customer-facing role and excellent customer service skills
  • Experience with Microsoft Windows Operating systems and Linux systems; including system builds, backups, security patching, virus software, licensing, management, and documentation of end user systems
  • Experience using Office365, Zoom and Teams and troubleshooting skills
  • Must have a good understanding of smartphone technologies that includes installation, configuration, and troubleshooting
  • Experience with a wide-array of software packages that includes installation, configuration, and troubleshooting
  • Security+ certification

 Preferred Requirements:

  • Applying STIGs including usage of Steel cloud and SCAP tools
  • SCCM imaging experience
  • Dell systems experience
  • Knowledge and experience in networking equipment
  • Secret Clearance strongly preferred

Equal Opportunity

Individuals seeking employment are considered without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, status as a protected veteran, or disability. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Learn more about SRC:

Employee Benefits
Diversity, Equity & Inclusion
Awards & Recognition


COVID-19 Policy:
President Biden’s Executive Order 14042, requires Federal contractors and subcontractors to be fully vaccinated for COVID-19 by January 18, 2022. This requirement applies to all SRC, Inc. and SRCTec, LLC employees and its subcontractors.

  • Location Fairborn, Ohio
  • Employment Type Full-Time Salaried
  • Experience Required 3+ Years
  • Education Required Bachelors Degree
  • Security Clearance Requirement Must meet eligibility requirements
  • Travel % 10