Spok Careers

Description

*** Home Based Office

Working with and reporting to the Division Vice President of Sales, the Enterprise Sales Director (ESD) will represent, present, demonstrate, negotiate, and sell Spok’s suite of solutions to current customers, prospects, consultants, and business partners.  The role is focused on growing the current customer base; opportunities vary from upgrades, add-ons, and enterprise deals. This role will identify expansion opportunities in our existing client base to ultimately build a sales pipeline and generate new revenue. This role will identify, develop and close new business opportunities within the territory.

 Responsibilities

>Maintain accuracy of the sales pipeline, contacts, and activities in Salesforce and other reporting tools.

>Maintain complete knowledge of each account's current and long-term purchase plans and objectives, keeping management informed of all changes in plans, objectives, and key buying influences.

>Develop and maintain consultative sales relationships with all key buying influences in each account, at the executive and senior management levels, and other levels within the customer's organization.

>Demonstrate the entire company solution, services, and hardware portfolio.

>Attend company tradeshows and conferences regionally and nationally when required.

>Respond to and lead RFP/RFI’s and price systems and configurations.

>Educate and coach business partners, and assist in their prospecting, qualification, proposals, presentations, and closing opportunities.

>Exceed Annual Booking Targets.

>Responsible for increasing revenue and market share within assigned territory.

>Direct sales activities include prospecting, deal qualification, deal velocity, contract negotiations and closing business within current customer base and new business growth outside of the current base for Spok.

>Establish a relationship with consultants to help influence opportunities.

>Develop and maintain a relationship with key internal resources to ensure successful collaboration to meet customer needs.

>Develop a selling relationship with the Channel Partners.                                              

 Required Skills/Experience

>Bachelor's degree from four-year college or university; and 4- 5 years’ related experience and/or training; or equivalent combination of education and experience.

>MUST HAVE Direct healthcare sales experience selling enterprise software solutions 

>Demonstrated proficiency in managing complex sales cycles typically defined as six months or longer with multiple stakeholders, decision-makers, and influencers.

>Proven history of large, multi-product enterprise sales greater than $100,000, or previous Spok software sales experience

>Current active contacts with healthcare industry executives within the territory; CMO, CNO, CIO and/or CEO

>Demonstrated understanding of workflow redesign involving technology/software solutions.

>Committed to sales methodology such as Helping Clients Succeed, Solution Selling, The Complex Sale, etc.

>Proficient in use of internal systems for accuracy in forecasting (CRM, Salesforce, Quoting tools, etc.)

>Successful record of communicating the business value of strategic software solutions to healthcare executives including CIO, CMIO, CNO, CFO, COO, etc.

>Knowledge of how the ACA, ACO’s, insurance companies and other factors influence decisions that healthcare executives make on their buying of technology.

>Demonstrated understanding of clinical workflow in healthcare organizations.

>Demonstrated understanding of healthcare procurement procedures and sales cycles.

>Ability and passion to call suspects, prospects, and leads generated from Marketing.

>Robust interpersonal skills with evidence of teamwork and collaboration

>Exceptional written and verbal communication skills with customers at all levels

>Solid process orientation, demonstrated resource management, and allocation experience, and the ability to perform multiple tasks simultaneously.

>Ability to demonstrate enterprise software at all levels within the hospitals.

>Knowledge of PBX, CTI, & VoIP products, LAN/WAN environments, and/or messaging and paging preferred

>Knowledge of emergency notification and call center applications preferred.

>High level of product knowledge of critical communications, IT, and competitive products preferred.

>Demonstrated aptitude and success in fostering a solid, value-based, and/or Healthcare/IT relationship preferred.

>CRM (Salesforce and Sales Process (Altify) experience preferred.

Must be able to travel up to 50%. 

Pay and Benefits: There are a host of factors that can influence final salary for a position at Spok, including, but not limited to, geographic location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Spok that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At Spok, you will receive comprehensive benefits such as; three robust health, pharmacy, vision and dental care plans including a health savings account option, wellness, financial wellness, retirement, family support, continuing education, and time off benefits.

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication.

Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc.

At Spok, Inc., we provide equal opportunity to all employees and qualified applicants without regard to race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, pregnancy, disability, protected veteran status, or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935