Spok Careers

Description

This is a field-based position located in Ohio (Cleveland) area. 

Relocation assistance available!

Full-time/Direct hire/Monday-Friday (8 AM-5 PM), company car, gas card, plus overtime and on call pay.

Essential Duties and Responsibilities

>Installs, repairs and provides high-level preventative maintenance of 1-way and 2-way paging transmitters.

>Performs testing, system analysis, software upgrades by utilizing local and remote diagnostics. Calculates, measures and aligns systems to meet OET65 and FCC rules and regulations.

>Operates and maintains paging equipment, including satellite systems, with extensive knowledge of software operation and upgrades, network routers, and modems when necessary. Additionally, supports and maintains peripheral devices such as DSU/CSU, multiplexers used in paging systems.

>Oversees advanced testing and troubleshooting expertise for all company Telco facilities. Coordinates repairs with Telco vendors and junior technicians.

>Operates and maintains UPS systems, ensuring batteries and capacity are sufficient to support the systems they supply. Coordinates repairs and interruptions of commercial power to vendors.

>Maintains systems integrity and operations ensuring compliance with FAA, FCC state and local codes.

>Provides written and oral reports on system operations. Maintains logs and “as built” documentation of transmitters and paging terminals.

>Investigates and diagnoses internal and external customer complaints, visits customer locations as needed to ensure system integrity. Assists with technical support to customers and junior level technicians including presentations and training.

>Provides “On Call” assistance on short notice to address any system emergency.

Required Education, Skills, and Experience

>Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.

>4-6 years related experience and/or training

>Previous experience with Word Processing software; Spreadsheet software; Telecommunications and Electronic packages.  

>Strong RF background in radio and electronics.

>Must be able to travel to and from transmitter sites.

>Field experience preferred

Salary range: $36.00 - 43.00 hourly

Pay and Benefits: There are a host of factors that can influence final salary for a position at Spok, including, but not limited to, geographic location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Spok that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At Spok, you will receive comprehensive benefits such as; three robust health, pharmacy, vision and dental care plans including a health savings account option, wellness, financial wellness, retirement, family support, continuing education, and time off benefits.

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication.

Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc.

At Spok, Inc., we provide equal opportunity to all employees and qualified applicants without regard to race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, pregnancy, disability, protected veteran status, or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935