Engineering Manager, Cloud Operation Automation

Engineering San Jose, California San Francisco, California Washington, D.C. Austin, Texas Atlanta, Georgia Seattle, Washington Phoenix, United States Houston, Texas Dallas, Texas Portland, Oregon New York, New York Boston, Massachusetts Chicago, Illinois Los Angeles, CA, California Philadelphia, Pennsylvania Raleigh, North Carolina Minneapolis, MN San Diego, California Vienna, Virginia Miami, Florida Boulder, Colorado

Engineering Manager, Cloud Operation Automation
Splunk Cloud Infrastructure Team

The Cloud organization builds robust and resilient auto-scaling platform solutions for hosting Splunk's next-generation software and services. The teams are fast-paced, high-velocity, and use state-of-the-art technology. The focus is always on automation, solving sophisticated challenges that span across multiple groups within Splunk, and ensuring smooth and expedient services to Splunk users.

We have a substantial AWS, GCP, and Kubernetes presence of large-scale containerized systems. This is an incredible opportunity to use your existing leadership and cloud experience to drive the growth of the Splunk Cloud.

What we’re looking for

The Cloud Operational Automation group is looking for an experienced Engineering Manager (EM) to help lead, build, and coach the team responsible for developing services to address operational toil at scale across Splunk’s Cloud offering, while also driving complex processes towards full automation. This EM will be a leader with expertise in building a highly collaborative, dynamic, and fun team environment.  You will embody eagerness to create and own processes for enhancing team health, streamline hiring processes, and find industrious solutions to organizational impediments while working on the automation of compute platforms and infrastructure in the next generation of Splunk’s cloud offering.

What you provide

  • Foster growth. You will meet with team members on a regular basis, help plan and support career development, foster continuous learning, and recruit top-tier developers.
  • Leadership. You have technical leadership or management experience in software engineering.
  • Partnership.  You have experience partnering with multi-functional team members to develop and maintain a well-defined roadmap, while balancing technological excellence.
  • Passion. You are passionate about motivating your team, fostering collaboration, and embodying excitement about projects.
  • Drive for automation. You constantly consider, "How can I automate this manual process?" and inspire teams to embrace this philosophy.
  • Kubernetes experience. ​An understanding of working in Kubernetes systems with experience in kubectl and docker containers. 
  • Security and performance experience.  You are knowledgeable of technical excellence and reliability standards related to security, performance, and disaster recovery.
  • Infrastructure as Code experience. You have experience in leading, building, and scaling secure large-scale services & systems using tools such as Terraform, Pulumi, and CDK on different cloud providers like AWS and GCP.
  • Operational excellence. You strive for collecting robust metrics, data, and monitoring information from our services, ensuring that if an issue arises, the team is alerted before our customers notice. You educate and advocate for engineering best practices.
  • Keeping calm and carrying on. You coach teams on appropriately handling a product outage, skills in identifying performance bottlenecks, spotting anomalous system behavior, and determining the root cause of incidents.
  • Organized and communicative.  You enjoy tracking work in progress, facilitating team dev process rituals, and serving as an example of great communication.
  • Open and inclusive. You have a demonstrated ability to foster a culture of inclusivity, diversity, learning, psychological safety, mentorship, respect for differences, and collaboration across all engineering skill levels.
  • Cloud and container experience. Experience building and scaling secure services on different cloud providers is a plus.

What we provide

  • Opportunities to develop and grow as a leader. We are always expanding into new areas, working with open source projects and contributing back, and exploring new technologies.
  • A team of exceptionally skilled and dedicated peers and direct reports, all the way from engineering to product management and customer support.
  • Growth and mentorship. We believe in growing engineers through ownership, autonomy, and leadership opportunities. We also believe mentors help both sides of the equation.
  • A stable, collaborative, and supportive work environment. The teams work in an open environment, work together to get things done, and adapt to the changing needs for the team. We keep it real by being open and honest. We are a collaborative team that understands the value in open communication - it’s how we interact with our customers.
  • Balance. People are not expected to work 12-hour days. We want you to have a successful time outside of work too. Our colleagues are trusted to be responsible with their time and commitment, and believe that balance helps cultivate a positive environment.
  • Fun. Group-outings and team building events are frequent in our group. We are committed to having every employee want to give it their all, be respectful and a part of this family, and have a smile on their face while doing it.

Requirements: 7+ years of software or systems engineering experience, 1+ years of experience in managing software engineers and/or site reliability engineers, expertise working in a CI/CD environment, and experience in working within cloud platform environments.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

(Colorado only*) Minimum base salary of $150,000.00. You may also be eligible for incentive pay + equity + benefits.*Note: Disclosure per sb19-085 (8-5-201 et seq).

Thank you for your interest in Splunk!