Principal Product Manager - Search

Product Management and UX San Jose, California San Francisco, California


Join us as we pursue our exciting vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Role

Splunk is looking for a seasoned and deeply technical Product Manager to drive the future of query, language and data platform services at Splunk. You will initially be responsible for Splunk’s next generation query language and making sure it can be easily adopted across Splunk’s product portfolio, and that Splunk’s Customers benefit fully from that convergence.

You will use your understanding of the data platforms, analytics and big data ecosystem to synthesize ideas that improve Splunk's data platform service offering. Your cross-team collaboration skills will enable those improvements to be conceptualized and delivered to drive meaningful and impactful business outcomes.

You will work on the Data Platform area at Splunk, so a real empathy for the needs of developers is vital, and a work history that includes some time in engineering roles is likely a plus. Ideally you have experience running customer advisory boards.

You will merge attention to technical detail with ability to understand and align to business imperatives, while working hand-in-glove with cross-functional execution teams to drive customer insights and inputs directly into the development process.

Responsibilities

As with any fast-growing company, day-to-day responsibilities will span the entire product management lifecycle and include deep interaction with customers, sales, and engineering.

  • Own the "whole" product experience
  • Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success
  • Build product roadmap based on customers needs, market and technology trends
  • Define product specs, user stories, mockups and acceptance criteria in collaboration with engineering or independently
  • Interact and collaborate with Support, NOC, and field teams, to understand customer issues and drive business outcomes
  • Collaborate with Engineering, QA, SRE and release teams to plan, drive and execute product releases cycles.
  • Collaborate with product marketing to support creation of customer driven messaging and content

Requirements

  • 5-7 years of experience in product management
  • Experience as a Product Manager building search platform services/products focused on large scale search processing, query language, high availability, performance and scalability
  • Familiarity with cloud data services, batch/stream data processing and metadata management
  • Strong sense of customer empathy to care deeply about customer problems and user experience
  • Strong analytical skills and data driven product decision-making mindset
  • Collaborative team player, with strong communication skills, including the ability to translate complex technical products and features into simple concepts and presentations

Desired Skills:

  • Experience with building large scale search data platform, query language and optimizations
  • Deep understanding of data platform market, trends, competition and industry
  • Strong bias for action, creative thinking, innovation and data driven product decision-making
  • Exposure to cloud infrastructure and agile software development
  • Passion for solving exciting technical problems and building enterprise products with intuitive user experience

Education:

  • Bachelor’s degree in a technical field (e.g. EE, CS); MBA or similar degree highly preferred

We are an equal opportunity employer and value diversity at Splunk. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Thank you for your interest in Splunk!