IT Program Manager

Information Technology Los Angeles, CA, California


Join us as we pursue our disruptive new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are not only passionate about our product, but also seek to deliver exceptional experiences for our customers! At Splunk, we are committed to our work, customers, having fun, and most importantly, to each other’s success. Learn more about Splunk careers and how you can become a part of our journey and family.

We are looking for a smart, passionate, and experienced Program Manager with a large spectrum of experience working in larger and smaller companies in a high-tempo rapidly evolving environment! Do you want to utilize your seasoned IT Project Management experience to drive programs and projects within and across our dynamic organization? As a Program Manager, you will do that and more! You'll have the opportunity to work cross-functionally with other teams including IT Operations, Business Applications, Business Process Transformation and partners from other business units across Splunk! If you thrive in a culture that embraces diversity and fosters creativity, then what are you waiting for? Apply today.

This role is responsible for multiple, simultaneous projects and owns release planning, coordination, risk mitigation, organization, and tracking of those projects through to deployment, supporting the G&A portfolios (Finance, HR and Legal).

What You'll Be Doing:

Job Responsibilities

  • Manage IT project delivery by ensuring the integrated solution delivers on the success criteria
  • Accountable for the successful delivery of Business-facing projects for the Finance, HR and Legal portfolios - including ERP, Workday, Finance applications, Contract Lifecycle Management, and Legal applications like Apttus.
  • Build commitment with delivery teams and business partners to effectively address project risks and issues
  • Collaborate effectively with business and delivery partners to define requirements and success criteria
  • Negotiate competing requirements across business owners and establish project direction with business leaders and delivery leads
  • Bring knowledge of Project Management standard methodologies (PMBOK), processes and tools, including: scope management, schedule management, cost management, quality management, resource management, procurement, change management, risk management, and issues management
  • Have familiarity and experience with Agile and other iterative methodologies
  • Exhibit critical thinking by seeing outcomes and providing direction when there are multiple stakeholders and solutions
  • Build in mitigation plans anticipating dependencies and risks, actively replan with business and delivery teams, and reset expectations throughout project delivery
  • Demonstrate consultative skills in solving problems by using technical and business insight to inform the facilitation of developing objectives and approach
  • Execute goal setting with business owners and senior leaders and contributes to operational alignment
  • Act as an authority by partners within IT and across the business and has a communication style that builds confidence and alignment with the team
  • Facilitate project related testing, roll-out, and post-mortem work.

Who You Are & What Makes You Qualified:

  • 10+ years’ experience as a software project manager with experience leading large and complex cross-functional projects. 
  • Tolerant of ambiguity and thrives in a fast-paced environment with evolving priorities
  • Experience with multiple iterative delivery methodologies. Agile project management experience is required.
  • Proficient knowledge of systems implementation and development life cycles.
  • Very good interpersonal effectiveness and communication skills (written and oral).
  • Strong organizational planning skills and understanding of program management concepts.
  • Effective and creative in solving problems with an ability to identify issues and resolve, or identify the internal resources needed to assist.
  • Eager to learn and excited to work on programs across the IT - G&A portfolio.
  • BA or BS degree, preferably in Computer Science or Information Systems.
  • Experience in onshore/offshore model for project delivery.

Nice to Have:

  • Expertise with JIRA
  • PMO experience in a technology setting
  • PMI Project Management Professional (PMP) certification
  • Experience with ERP, Finance applications, Workday, Contract Lifecycle Management or Apttus is a plus.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Thank you for your interest in Splunk!