Cloud Support Program Leader

Customer Success and Support Plano, Texas McLean, Virginia San Francisco, California San Jose, California Seattle, Washington

The Cloud Support Program Leader will work cross-functionally within the Splunk organization to drive cloud specific projects and initiatives for Support.

The PM’s responsibilities start from the moment a need is identified and proceed until the project/initiative is successfully completed.


  • Monitors project dates, project achievements, and project schedule
  • Identifies scope creep and works directly with manager to ensure that all changes in the program/projects have executive consensus
  • Facilitates meetings and other communications, including status reporting and meeting notes
  • Seeks process improvements, and works directly with team members to ensure processes are updated in real-time
  • Does not manage personnel
  • Does not perform any "hands-on" technical work


  • Technical writing experience is a plus
  • 5+ years of Technical Project Management / cloud migration project management
  • Experience managing project financials including an in-depth understanding of return on investment
  • Has phenomenal written and verbal communication skills
  • Self-motivated, an outstanding teammate, with the ability to work with minimal supervision
  • Results oriented person that can adapt to a constantly evolving environment
  • Familiar with Jira, Confluence, and other project management tools
  • Familiar with agile project management fundamentals

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Thank you for your interest in Splunk!