Senior Product Manager - Cloud Delivery (Remote, US)

Product Management San Francisco, California Plano, Texas Denver, Colorado Austin, Texas Seattle, Washington Portland, Oregon Boston, Massachusetts Chicago, Illinois Raleigh, North Carolina McLean, Virginia Miami, Florida Las Vegas, Nevada San Jose, California North Carolina


Senior Product Manager - Cloud Delivery (Remote)

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Role

We are seeking a Senior Product Manager to join our Cloud Business Delivery team within the Splunk Cloud Platform group. This individual has several years of experience driving business strategy and brings an analytical lens to tackling complex challenges, implementing transformational projects, and running multi-functional programs.

Splunk Cloud is an exciting and fast-paced organization where you will have the opportunity to lead tangible and scalable change. This team links business goals with workflow designs to create a cohesive customer experience. From this strategic position, we merge people, process, and technology to optimize how our end users interact with Splunk’s Cloud service.

As a Cloud Delivery Product Manager, you will investigate, streamline, and design the business processes that deliver Splunk Cloud. The ability to collaborate across many business functions, quickly learn new processes, and drive project execution will be crucial to success in this role. Working in Splunk Cloud, you will experience a dynamic environment where flexibility, partnership, and delivering customer-focused automated solutions is paramount. You will work directly with key decision makers of the business, learn about our internal tools and technologies, and improve scalability of service delivery to support our growing customer base.

Responsibilities

  • Drive strategic and operational improvements with a focus on scalability
  • Improve business processes and systems that support the delivery of our Cloud service offerings
  • Develop solutions for delivery of key business operations that improve the user experience and overall efficiency
  • Become a subject matter expert of a particular workstream and act as the product owner for your area
  • Collaborate with teams across Cloud to implement changes that benefit multiple functions
  • Partner with business systems team to implement solutions that mature Cloud's service and delivery
  • Listen to and absorb our business partners' experiences and challenges to convert them into business and technical project requirements
  • Oversee execution of sophisticated projects within a defined program while managing timeline, risks, and stakeholder expectations
  • Build accurate reports for Cloud teams that provide insight into operational efficiency and customer behavior

Requirements

  • Previous experience in business analysis, program management, process improvement, and product ownership
  • 5+ years of Business Operations, Sales Operations, and/or Business Process Analyst experience
  • Familiarity with delivering a SaaS solution
  • Advanced analytical abilities that you can apply to complex business issues
  • Growth mentality conducive with a dynamic, innovative, and congenial work culture
  • Strong analytic, planning, and leadership skills
  • Excellent verbal and written communication skills

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

(Colorado only*) Minimum base salary of $115,000.00. You may also be eligible for incentive pay + equity + benefits.*Note: Disclosure per sb19-085 (8-5-201 et seq).

Thank you for your interest in Splunk!