Cloud Service Provider (CSP) Operations Specialist

Customer Success and Support London, United Kingdom


Role: Cloud Service Provider (CSP) Operations Specialist 

Location: Remote, USA

Join us as we pursue our disruptive new vision to make data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, our customers, having fun, and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Splunk is seeking a highly process driven and detailed Partner Operations team member to support the daily requirements of Splunk’s cloud service providers, AWS, GCP, Azure.  This team member will work cross-functionally with several departments within Splunk (Splunk Sales, CSP Partner Programs, CSP partners).

The ideal candidate will be highly conscientious, process driven, data driven, intellectually curious, a fast learner, and able to move quickly while keeping focused on high impact projects with limited direction and supervision. 

Responsibilities: I want to and can do that!

  • Documentation of Sales and Partner Processes and drive efficiency improvements.
  • Liaising with Partner Account Managers and Field Sales to monitor business activities and offering support.
  • Support Global Strategic partners with daily operational tasks and processes.
  • Become the Go-To for Splunk Sales teams on various CSP Partner Processes, with a strong focus Marketplace, Workload Migration and Partner Sourced programs.
  • Responsible for closing Private Offer subscriptions in AWS/Azure/GCP.
  • Create AWS/GCP/Azure private offers

 

Requirements: I’ve already done that or have that!

  • Experience with AWS, GCP and/or Azure
  • Minimum of 3 - 5 years commercial experience, including 1-3 years in a similar capacity.
  • Proficient in Google Productivity Suite.
  • Background with Salesforce CRM preferred.
  • Understanding of Indirect and Direct Sales Motions.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Highly organized with attention to detail.
  • Self-motivated, comfortable working cross-functionally in a global team environment.
  • Experience in supporting a dynamic sales organization.
  • Strong written, verbal and quantitative skills.
  • Technology or software background preferred but not required.
  • Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment.

 

Education: Got it!

Bachelor’s Degree and/or graduate degree preferred but not required


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We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Thank you for your interest in Splunk!