Sr. Order Management Analyst- REMOTE US

Finance and Accounting Los Angeles, CA, California Denver, Colorado Austin, Texas Atlanta, Georgia Boston, Massachusetts Raleigh, North Carolina North Carolina


About Us 

Join us as we pursue our disruptive new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Role

Sr. Order Management Analyst serves as a core business partner within the finance organization focused on the analysis of data from multiple sources and the development of scalable solutions to ensure accurate booking and reporting of revenue. As a key member of the Revenue Accounting team, the Sr. Order Management Analyst will be responsible for working with Sales, Revenue, Business Transformation, and other cross functional teams to streamline, automate and improve processes related to Order Management, Billing and Revenue. This position offers the ability to learn, develop and grow your career working for a dynamic and fast-growing public company

Responsibilities

  • Perform ad hoc, deep dive analysis specific to critical metrics and SLAs as needed to develop recommendations and impact the decision-making of the Revenue Operations team
  • Prepare, review, and analyze various reporting data using Excel tools and functions (Pivot Tables, Macros, Vlookups, and other calculation functions)
  • Lead special projects to drive improvements in process to minimize billing errors and streamline our key control reconciliations including defining business requirements and user acceptance testing
  • Review and process sales order and sales contract information sources (order forms, agreements, POs, approvals) for completeness and accuracy in accordance to processing SLAs and booking policies
  • Prepare, obtain approvals, and process RMA / rebill orders
  • Support month-end and quarter-end close activities, with ability to work non-standard hours
  • Work closely with OTC Transformation team to review and re-evaluate processes and procedures to enhance the effectiveness of the business operations to support increased growth and deal complexity
  • Train and support Shared Services

 Requirements

  • 5+ years of Order Management, Deal Desk, or Operations related experience, preferably in a software and or SaaS (Software-As-A-Service) sales organization
  • Experience with SAP (S/4 Hanna - BRIM/Hybris Billing) required
  • Experience with Salesforce.com and Google Suite is a plus.
  • Advanced in Excel (VLOOKUP, Pivot Tables, Macros, Report Building, nested formulas, etc.)

Education

  • BS in Accounting or Finance or equivalent experience

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.  

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Note: Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location.  The base pay for this position is dependent on work location as set out below, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for bonus and benefits, and may be eligible for equity.  

Base Pay Range 

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range:  $100,000 - 137,500  per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range:  $94,400 - 129,800  per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range:  $84,800 - 116,600  per year

Thank you for your interest in Splunk!