Director, Product Performance

Engineering San Jose, California San Francisco, California Austin, Texas Seattle, Washington Raleigh, North Carolina Boulder, Colorado


Are you passionate about learning new technologies and understanding how they work? Are you interested in an opportunity to work with an upbeat team to help drive its products to a new level? We are looking for a seasoned, creative Director, Product Performance to help us focus on the scalability and performance of our products and build meaningful benchmarks that address customer use cases.

At Splunk, each and every release of our software is highly scrutinized to meet the demands of our customers. As a Director, Product Performance, you'll have a key role in our products' success. You will collaborate with peers, field teams, customers to understand and encapsulate the use cases into industry standard benchmarks. You will work with product management and interact direct with our customers to get direct exposure to the usage patterns we strive to satisfy. You will also drive projects to integrate benchmarking into our continuous integration and test automation frameworks.

What You'll Be Doing:

  • You will lead a team of extraordinary, highly motivated software engineers who are responsible to make Splunk products performant, scalable and reliable. You will be responsible for providing performance insights and identify optimization opportunities to product stakeholders, triage production performance bottlenecks, and identify and fix performance issues while working with all engineering teams.
  • Work with various product teams design and develop state-of-art solutions to existing performance problems, and performance analysis tools to allow dev teams to gain further insight into production behavior.
  • You will help cultivate the engineering culture of owning performance, so every engineer knows that their code is accurately tested in an autonomous fashion as they deploy to each environment.
  • In order to effectively lead this team, you will need exceptional leadership skills, familiarity with performance tools, proficiency with agile development methodologies, and the ability to operate within short release cycles.
  • Own end-to-end performance coverage, identify bottlenecks and work with the Engineering teams to address issues.
  • Encourage a data-driven culture to improve the performance, efficiency and scalability of services and systems to help scale the company.
  • Daily management of objectives, priorities, trade offs, risk as well as performance management of all staff reporting to you.
  • Provide technical leadership, career development, and mentoring to team members.

Who You Are & What Makes You Qualified:

  • 10+ years performance engineering experience with a distinguished track record of driving performance across a large team
  • 7+ years management experience with demonstrated ability to attract, develop and retain talent.
  • Strong technical skills in Big Data Platform and distributed computing system, micro service, cloud native performance. Domain knowledge in cloud computing.
  • Skilled in both the art and science of benchmark creation and measurement and modeling of system behavior under load
  • Ability to find root cause of performance bottlenecks with profiling tools, pstack, qmlprofiler
  • Passionate to optimize the performance bottlenecks and improve the product
  • Experience in taking on problems of load, scale, and optimizations of sophisticated large-scale deployments
  • Expert in scripting languages (Python) and compiled languages (C/C++)
  • Ability to empower people, instill accountability and achieve results.
  • Agile, proactive, comfortable working with ambiguous specifications and can prioritize on the fly.

Extended Qualifications

  • Experience with enterprise software capacity planning a big plus

Education

  • Masters/Bachelors Degree in Computer Science, Software Engineering, or Equivalent Experience.

Join us as we pursue our ground-breaking new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Thank you for your interest in Splunk!