Senior Product Manager - End User & Adoption

Product Management and UX San Jose, California


Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Role

Splunk is looking for a committed Product Manager to join a team responsible for the overall end-user experience of our flagship products, Splunk Cloud & Splunk Enterprise. You will drive the definition, development and adoption of key features within our product offering and will be specifically focused on features to drive customer adoption to ensure end-to-end success in this market.

You will develop your understanding of the Splunk end-user (which encompasses a mix of personas) to define goals and product features and use your cross-team collaboration skills to drive execution and commercial success.

You will merge attention to technical detail with ability to understand and align to business imperatives, while working hand-in-glove with cross-functional execution teams to ensure customer insights feed directly into the development process.

Responsibilities

As with any fast-growing company, day-to-day responsibilities will span the entire product management lifecycle and include deep interaction with customers, sales, customer success, design and engineering. This will require you to:

  • Drive the vision for critical parts of our product, ensuring your focus areas align with our broader portfolio, customer, and company needs
  • Demonstrate business judgment as you define goals, set clear priorities, and create a roadmap that manages a backlog of innovative features and technical requirements
  • Understand customer and user needs in depth and communicate those needs crisply and succinctly with design and engineering. Translate those needs into a compelling roadmap
  • Own product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration
  • Perform qualitative and quantitative research to validate ideas before development
  • Write functional specifications, set criteria for release readiness with regards to functionality of the solution
  • Collaborate with engineering, QA, support and field teams to successfully deliver products

Requirements

  • Demonstrated ability to prioritize requirements across conflicting dimensions and to be clear on the minimum capabilities that matter
  • Consistent track record of focus and execution leading to positive market outcomes. Ability to work through ambiguity to deliver product
  • Excellent analytical / problem-solving skills. Ability to identify patterns and synthesize disparate data into a coherent, holistic view
  • Strong written and verbal communication skills. Ability to lead and influence via persuasion, patience and energy
  • Demonstrated ability to collaborate and partner with internal and external stakeholders
  • Willing to do what it takes to get quality products and features to market on time

Preferred Qualifications

  • 8+ years of experience in product management with data and analytics technologies
  • Bachelor’s degree in a technical field (e.g. EE, CS) or equivalent practical experience; MBA or similar degree highly preferred
  • Background in enterprise SaaS
  • Participation in all stages of the software development lifecycle, experience with Agile software methodologies

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the relevant location.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Thank you for your interest in Splunk!