Professional Services Developer, Global Services Field Engineering

Customer Success and Support Austin, Texas Denver, Colorado Atlanta, Georgia Phoenix, United States Houston, Texas Dallas, Texas Portland, Oregon Columbus, Ohio Chicago, Illinois Raleigh, North Carolina Kansas City, Missouri San Diego, California Omaha, Nebraska Salt Lake City, Utah Tampa, Florida Miami, Florida Las Vegas, Nevada Boulder, Colorado Madison, Wisconsin Albuquerque, New Mexico Boise, Idaho


Professional Services Developer, Global Services Field Engineering

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success.

 Role 

Are you passionate about groundbreaking technology and helping your customers and peers succeed?  Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions all over the world? If you answered yes to these questions, then we have a home for you at Splunk!

We are an engineering and product-focused company. Our engineers take a leading role in designing, architecting, building, and testing our product. Engineers at Splunk have a wide impact, from developing new capabilities like identity management to metrics ingestion and analysis to working with customers to see their work be used to solve real-world problems.

You will become part of a global Professional Services team that provides technical and thought leadership through focused solutions to the PS and Partner organizations globally. In this role you will be joining a team of Global Services Field Engineers. You will work directly with our Lead Developer on crafting and building new and innovative solutions. Finally, you will have the opportunity to work directly with our Product Management, Engineering, and Support teams, to share your knowledge and experiences to ultimately improve our business and drive an improved customer experience.  

Responsibilities

  • Collaborate with individuals across the company from Product Management, Product Marketing, Professional Services, Sales, Sales Engineering, Technical Enablement, Customer Success Management, and Support.
  • Help to define the roadmap for product solutions.
  • Work closely as a team, as well as cross functional collaboration across the Splunk when necessary.
  • Build new tools to support Professional Services consultants.
  • Able to work on tight timelines, effective at communicating, and excited to work as a part of a new cutting edge team.
  • Embrace continuous learning, maintain up-to-date knowledge of Splunk products, functional knowledge, and industry best practices.

Requirements 

  • 8 years experience (6 years with a tech related masters degree)
  • Deep knowledge of Python, knowledge of Ansible, JavaScript, Terraform and AWS services is a bonus.
  • Experience with Docker, Kubernetes, GIT, and Splunk.
  • Understanding of machine and application logs.
  • Strong knowledge of Splunk administration and SPL.
  • Strong open systems application and infrastructure knowledge.
  • Organized with a healthy sense of urgency, able to set; communicate; and meet aggressive deadlines with competing priorities.
  • Experience with both the Unix and Windows operating systems; comfortable on the command line interface.
  • Preference for experience with at least two of the following cloud providers: AWS, Azure, GCP.
  • Ability to stop, collaborate and listen with technical and non-technical consumers from application developers to more senior level partners.
  • Self-motivated and self-educating, always interested in keeping up with technology and improving oneself.
  • Comfortable operating in a virtual office environment (hosting and participating in virtual collaborations, meetings, etc.).
  • Occasional travel may be required.

Education:

  • Bachelor’s degree in a related discipline required or substantial relevant on the job experience 

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider qualified applicants with arrest and conviction records for employment.

Note: Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location.  The base pay for this position is dependent on work location as set out below, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for bonus and benefits, and may be eligible for equity.  

Base Pay Range 

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range:  $156,000 - 214,500 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range:  $146,400 - 201,300 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range:  $132,800 - 182,600 per year

Thank you for your interest in Splunk!