Human Resource Specialist

Human Resources and Talent Acquisition Tokyo, Japan


Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Role:

As a HR Specialist at Splunk in Tokyo, Japan, you will have knowledge of the key functional areas of HR. Strong communication and interpersonal skills will help you successfully provide support on a broad spectrum of employee, manager or partner requests. You will be a champion of our culture and ensure treatment of employees is fair, respectful, and consistent with our values, core competencies, leadership and conduct expectations.

As Splunk's People Operations Team (SPOT for short), we are chartered to provide both proactive and reactive support for HR Programs and the employee lifecycle. As part of this relatively new team, you will contribute to the build out of the HR shared service function. To support this objective, you will support employees, managers and partners via phone/email/chat. You will also have project related activities within a line of business and/or a functional HR area. The ability to be flexible and to balance between dedicated projects and day to day activities is important for your success.

Responsibilities - You will:

  • Provide first level global support for employees via phone/email/chat according to established guidelines and procedures
  • Assist with onboarding and offboarding employees
  • Assemble monthly health committee, take minutes and keep records
  • Coordinate company doctor consultation(s)
  • Manage, audit, and validate data as well as create and run requested reports
  • Help design, collect, and analyze multiple levels of employee feedback
  • Complete Workday transactions as needed
  • Complete HR administrative work (statutory HR process, reporting, filing) in timely manner, by partnering with multiple counterparts
  • Work on dedicated HR programs and projects that improve the employee and manager experience
  • Engage with others for continuous improvement in communication vehicles and practices
  • Partner in a Subject Matter Expert capacity for any one or more of the following: HR functional area(s), line(s) of business, or HR program(s) to develop depth in that area
  • Analyze, diagnose, and provide input to the design of HR programs, policies, and practices

Requirements:

  • Have at least 3 years of HR experience
  • Fluent in both English and Japanese
  • Bachelor's degree; advanced degree, or other specialized training
  • Solid awareness of the regulatory environment within the region
  • Great teammate have excellent written and verbal communication skills
  • Build trust and rapport in the context of daily interactions in a remote environment
  • Provide excellent customer service to internal and external employees to build relationships and improve satisfaction
  • Technically proficient in Google Suite and MS Word, Excel, and PowerPoint
  • Available for occasional travel, based on business needs
  • Handle confidential information in a mature and professional manner

Preferred Qualification

  • Develop an objective point of view, aligned with Splunk’s values and can navigate different agendas and desired outcomes, by being curious, balanced, equitable and able to operate with demonstrated emotional intelligence
  • Have international HR experience and have worked in a shared service environment
  • Be able to work autonomously with minimal day to day direction
  • Highly analytical thinker and a problem solver
  • Pay attention to detail and are extremely organized
  • Be able to map processes and propose improvements
  • Have experience with Workday and ServiceNow
  • Be able to act with a sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment
  • Hold high-quality discernment and sound decision-making
  • Have strong time management skills with ability to prioritize, manage project work, meet deadlines and manage multiple activities
  • Confident and an innovative thinker and are not satisfied with "checking the box"
  • Certified HR professional

PLEASE NOTE AS THIS ROLE REQUIRES ENGLISH FLUENCY WE WOULD LIKE TO SEE ALL APPLICATIONS AND CV’s IN ENGLISH.

We value diversity at Splunk. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

 

Thank you for your interest in Splunk!