Senior Manager, UX Product Design - Observability (SFBA or Remote)

Design San Jose, California San Francisco, California Plano, Texas Denver, Colorado Seattle, Washington McLean, Virginia

Design at Splunk

Design at Splunk is at the center of how we build and ship products our users love to use. We’re a team of designers and user researchers that focus on solving real customer problems by making the complex more approachable.

The Role

Join us as we pursue our vision to make machine data accessible and actionable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, our customers, and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Do you think design has the power to make the daily lives of our enterprise customers easier and more fulfilling? Are you excited by the challenge of helping people analyze and draw mission-critical insights from big data? If so, we here at Splunk would love to hear from you!

We're looking for a Senior Product Design Manager to lead our Application Observability design team within the Observability portfolio. This includes our application monitoring and digital experience monitoring product areas and focuses on how to improve application front-end performance and end-user experience through practical data.

You are:

  • A design leader who drives business outcomes through design methodologies
  • Customer-focused and belief in the value of research
  • A collaborative operational leader who deeply cares about building scalable programs that work for the broader organization
  • A highly compassionate leader who thrives in a feedback-centric culture and is open to having hard conversations
  • Able to lead multiple products simultaneously

You will:

  • Deliver quality user experiences that provide
  • Lead a team of impactful product designers by communicating a vision, providing direction, mentorship, and inspiration
  • Balance the strategic and operational needs of your team—from pitching ideas to negotiating trade-off decisions and coordinating resources
  • Drive excellence through collaboration with product and engineering leaders, researchers, and writers to identify business opportunities and user needs
  • Cultivate positive relationships with executives and peers across the organization to ensure alignment and delivery of a comprehensive end-to-end user experience
  • Drive standards for design excellence supporting our design system, principles, and guidelines
  • Promote informed decision-making using quantitative and qualitative research to ensure users' observability needs are understood and met
  • Leverage design methodologies to deliver significant value to Splunk Observability users and the business
  • Exercise strong communication and nurture a culture of trust and feedback

You have:

  • Experience attracting, hiring, mentoring, and retaining top talent
  • Experience working with and leading distributed teams
  • Excellent written and verbal communication skills

Bonus if you have:

  • An understanding of observability/application performance monitoring
  • Experience designing for data-rich products, incorporating data visualizations
  • Experience working in SaaS or enterprise software

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

This is a remote position located in the US. You must be able to work on the West Coast time zone (PST).

(Colorado only*) Minimum base salary of $185,000.00. You may also be eligible for incentive pay + equity + benefits. *Note: Disclosure per sb19-085 (8-5-201 et seq).

Thank you for your interest in Splunk!