Professional Services DevOps Consultant

Customer Success and Support Boston, Massachusetts Raleigh, North Carolina Newark, New Jersey Pittsburgh, Pennsylvania San Francisco, California Boulder, Colorado Plano, Texas


Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

 

Role:

As a Professional Services DevOps Consultant, you will fuel solutions to ensure enterprise deployments make the deepest impact possible across an organization. You'll solve an organizations’ most challenging problems, including the ones they didn't know existed. Splunkers are self-motivated and have an insatiable thirst to learn disruptive technologies and thrive in a rapidly changing environment. As a successful Splunk Consultant you will be adept at mastering new technologies and come from a variety of business, analytic and technology backgrounds. Are you up for the challenge?

 

Responsibilities:

The Splunk Professional Services Consultant will:

  • Opportunity to drive complex deployments of Splunk while working side by side with the customers to resolve their unique problems.
  • You will work with a team of incredibly hardworking and dedicated peers, all the way from the Field, Sales Engineering and Customer Support.
  • Breadth and depth. Do you want to work with partners for maximum effectiveness? We have that.
  • Growth and mentorship. We believe in growing our talent through ownership and leadership opportunities. We also believe mentors help both sides of the equation.
  • The ability to empower customers to take on the next wave of questions on their own.
  • A chance to share standard methodologies and create innovative solutions to push user adoption and maximize the value of Splunk.
  • Good corporate citizen – two-way flow of relevant and timely information; work as a team for the most efficient use and deployment of resources.
  • Collaborate across the entire Splunk organization to bring access to product and technical teams, to get the right solution delivered and drive feature innovation from customer input.
  • Enable customers to solve the next wave of questions on their own

 

Requirements:

  • 5+ years of current experience in technical consulting or Application Performance Monitoring (APM)
  • 5+ years of development proficiency in at least 3 of the following programming languages: Java, .NET, PHP, Ruby, Python, Node.JS, Objective-C, Java-Dalvik
  • 2+ years of current experience working with working with Terraform, Kubernetes, Docker
  • 2+ years of current experience working with microservices in cloud environments such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure
  • Experience working with at least 2 of the following: Nagios, Monit, ELK (Elasticsearch, Logstash, Kibana), Confluence, JIRA, Consul.io, Jenkins, Lambda
  • Strong open systems application and infrastructure knowledge
  • Clear understanding of network and system management solutions
  • Organized with a healthy sense of urgency, able to set; communicate; and meet aggressive deadlines with competing priorities
  • Ability to quickly explore, examine and understand complex problems and how it relates to the customer’s business
  • Experience with both the Unix and Windows operating systems; comfortable on the command line interface
  • Ability to stop, collaborate and listen with technical and non-technical consumers from application developers to executive level partners
  • Self-motivated and self-educating, always interested in keeping up with technology and improving oneself
  • Demonstrable understanding of common enterprise applications (especially in the areas of APM, and microservices)
  • Not required, but a plus: knowledge of Splunk administration, or statistical and analytical modeling
  • Willing to travel up to 50% globally

 

 

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

 

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

 

 

Thank you for your interest in Splunk!