Sr. Engineering Manager - Customer Identity and Access Management (US Remote)

Information Technology San Jose, California San Francisco, California Austin, Texas Seattle, Washington Houston, Texas Dallas, Texas Portland, Oregon Los Angeles, CA, California Boulder, Colorado


Ready to shake things up? Splunk continues to be on a tear while enjoying incredible growth year over year. With growth comes scaling opportunities and the need to take the friction out of our processes, platforms, and systems to drive scale, efficiency, and effectiveness. 

As a Senior Engineering Manager, Customer Identity and Access Management(CIAM) at Splunk, you will play a pivotal role in realizing our vision of enabling the Enterprise with a single and secure Customer Identity. Straddling the line between high-level strategy and hands-on execution, you will be responsible for driving the overall technical vision, implementation and delivery that your team produces to achieve our strategic goals. You will use your deep technical knowledge, IAM domain expertise, and experience delivering features using Agile methodologies, to consolidate our IAM assets to a single ubiquitous platform. 

This position requires you to be a self-starter with the ability to take ownership, work with tight timelines, handle various tasks simultaneously while continuing to develop a positive work culture. Qualified candidates are highly motivated, innovative and solution-driven with experience in shaping cohesive engineering teams and a passion for delivering quality solutions. In addition, great oral communication and written documentation skills are important for this role for promoting ideas throughout the organization. 

What you'll do: Yeah, I want to and can do that.

  • Lead a team of accomplished Identity software engineers (full-time and contingent) to design and develop industry leading identity solutions for our Splunk.com login and account registration process on the Okta platform.
  • Manage and coach engineers to become proficient developers using leading  software development practices and processes.
  • Hire, develop, and retain extraordinary talent to scale the program and meet customer demand.
  • Lead the daily management of team objectives, priorities, trade-offs, risk and performance management of all reporting staff.
  • Champion Agile methods and practices, such as pair programming, test-driven development, and continuous delivery.
  • Supervise the delivery of high quality, well-written code that is quickly understood and easily supported by others.
  • Participate in project core team meetings to discuss status, risks, and mitigation strategies across delivery teams.
  • Partner with Product Managers and Program Managers to define roadmaps and sprint planning objectives.
  • Define, manage, and report on key performance indicators that measure team performance against organizational objectives.
  • Coach team members to progress their personal and professional goals.

Requirements: I’ve already done that or have that!

  • 8+ years of management experience in a fast paced, Agile software delivery environment
  • 6+ years of Identity and Access Management (IAM) domain experience with a distinguished track record on technically demanding projects.
  • 5+ years of solid experience delivering federated authentication and account registration solutions using Okta platform.
  • Deep understanding of industry standard  authentication and authorization protocols, such as Oauth, OpenID, SAML, RADIUS, or Kerberos and secure-by-design principles
  • Experience with global security and compliance standards relating to customer data management
  • Strong ability to enhance and support IAM systems in complex environments including operationalization, monitoring and process refinement
  • Intimate knowledge of Agile methodologies and core values to deliver work within the framework as a delivery manager
  • Demonstrable experience coaching and developing individuals to meet career objectives
  • Excellent written documentation and executive presentation abilities

Preferred knowledge and experience: These are a huge plus.

  • Experience with managing down tech debt and balancing it with new product development.
  • Knowledge of Splunk products

Education: Got it!

  • BA/BS in Computer Science, IT, Engineering, Mathematics or related field

What We Offer You: Wow, I want that.


  • A constant stream of new things for you to learn. We're always expanding into new areas, bringing in open source projects and contributing back, and exploring new technologies.
  • A set of extraordinarily hardworking, innovative, open, fun and dedicated peers, all the way from engineering and QA to product management and customer support.
  • Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe mentors help both sides of the equation.
  • A stable, collaborative and supportive work environment.

We don't expect people to work 12 hour days. We want you to have a successful time outside of work too. Want to work from home sometimes? No problem. We trust our colleagues to be responsible with their time and dedication and believe that balance helps cultivate an extraordinary environment


This isn’t a job – it’s a life changer – are you ready?

Splunk has been named one of San Francisco Bay Area’s “Best Places to Work” by the San Francisco Business Times, ten years in a row. We offer a highly competitive compensation package and a plethora of benefits.


Splunk is proud to be an equal opportunity workplace and is an affirmative action employer. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider employment for qualified applicants with arrest and conviction records.

(Colorado only*) Minimum base salary of $135,000. You may also be eligible for incentive pay + equity + benefits.*Note: Disclosure per sb19-085 (8-5-201 et seq).

Thank you for your interest in Splunk!