Director, Design Operations

Product Management and UX San Francisco, California


Join us as we pursue our new design vision to make machine data accessible and valuable to everyone. Splunk design started a journey to redefine the data user experience.

Data user experience is a new UX competency which is the conveyance of big data and information in forms that can be seen. We study and create the new visual representation of data and user experience around it. The competency is the beautiful mix of art and technology & science - Are you a seasoned UX designer who is looking for a new challenge? The data UX is filled with undiscovered UX challenges - you could be the first designer to solve these unique design problems.

As a Director of Design Operations, you will direct the full life-cycle of IT OPs applications at Splunk. Collaboration and partnership with engineering leaders and product managers to ensure your ideas come to fruition helping evolve the Splunk data UX experience through the formulation of design language and product user interface.

What You’ll Do

  • Design Splunk software suites that enable users to quickly and easily gain useful insights from datasets of disparate types, sources, and sizes.
  • Lead the creative vision and execution for the Splunk's Application UX team
  • Coaching and mentorship: You are passionate and takes pride in building design culture, process and multiplying the success of their team's work and growth.
  • Advocate for and execute user-centered design/lean UX process for interaction design at throughout the product development process
  • Evangelize, Empower and unblock our Application UX team and create a world class team
  • Collaborate with engineering leadership, product management, and product marketing
  • Actively participate and assist implementation and continue design work as needed through release and beyond

What You’ll Bring

  • 10+ years of experience working as a Product designer
  • 7+ years of experience building and managing product teams
  • A deep understanding of the design system
  • Strong design leadership
  • Strong cross competency communication skills (with Product management / Engineering)
  • A deep understanding of IT OPS space
  • Expertise in data visualization and exploration of Big Data
  • Proficient with industry standard design and prototyping tools (Sketch, Figma, Adobe CC)
  • Excellent communication - Both written and verbal
  • Not afraid of ambiguity and willing to learn new skills
  • Experience in a fast-paced, iterative development environment, experience with Agile a strong plus.

Portfolio Requirements

Your portfolio needs to include both 'what you have done", which is the typical collection of your work that you have participated, then there should be "what you can do now." part - including self UX/visual study lets us see how you design. We are most interested in learning about your creativity.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Thank you for your interest in Splunk!