Senior Manager Business Systems

Information Technology San Jose, California


Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

As Senior Manager Business Systems you will play a key role in the Sales Technology team at Splunk. You’ll partner with our business stakeholders to design and implement solutions to transform our go-to-market capabilities while managing a team of business analysts. Focusing on the Salesforce platform, you’ll partner closely with our engineering team and other IT delivery organizations to develop comprehensive and thoughtful solutions to our business process and technical challenges. You’ll also work closely with our overall organization to improve our internal implementation practices and build a high performing team.

We’re looking for a dedicated leader that’s passionate about leading a team to deliver complex initiatives while building a team with a dedication to their craft and influencing the broader business and IT organizations.

What you'll do:

  • Lead a team of business analysts to design, develop and deploy solutions on the Salesforce platform
  • Partner with business stakeholders to build a long-term strategy and roadmap for our business systems that supports our evolving business
  • Manage systems implementations from large projects to regular production releases
  • Partner with the overall IT organization for planning and prioritization
  • Develop a strategy and plan for improving our overall delivery processes across business and IT while improving the health of the Salesforce platform
  • Engage with other service owners to understand and influence the overall technology landscape
  • Collaborate across the organization, build connections and relationships and foster ownership in our platforms
  • Provide leadership, mentorship and development through regular 1:1s and check-ins with your direct team; hire and on-board new talent

What we look for:

  • 7+ years of experience managing an IT delivery team
  • 10+ years experience supporting a large-scale Salesforce.com implementation as a manager, architect or analyst
  • Demonstrated ability to lead large, complex projects involving multiple organizations across business and IT
  • Experience building and evolving a delivery organization and related processes
  • An understanding of modern, cloud related business processes
  • Excellent communication and interpersonal skills with a demonstrated ability to influence a large organization
  • Intense curiosity and a sincere interest in learning new technologies, platforms, and business processes
  • Strong technical and business acumen skills working in an agile environment
  • Product management mindset to proactively enhance the capabilities of the Sales Technology platform

Education and Certifications:

  • A Bachelor’s degree is preferred preferably in Computer Science, Management Information Systems, or equivalent years of industry experience
  • Salesforce or agile certifications preferred

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Thank you for your interest in Splunk!