Director Product Manager - Observability GDI

Product Management and UX San Jose, California San Francisco, California Seattle, Washington Raleigh, North Carolina Boulder, Colorado

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

As Director PM at Splunk, you will drive the product roadmap for a unified, open-source approach to instrumentation, data collection, integrations and ingestion across Splunk’s Observability portfolio. The roadmap spans various languages for APM, cloud infrastructure and services and other sources of telemetry, with the ultimate goal of providing an outstanding out-of-the-box experience for our customers. As the PM leader responsible for this important product area, you will need to thrive in a very multi-functional and collaborative environment working internally with APM, infrastructure monitoring and logs product teams, externally with OpenTelemetry and the broader cloud ecosystem, as well as engineering, marketing, sales and business development counterparts.

Key Responsibilities

  • Deeply understand our key personas - DevOps, ITOPs, Service Owners, SRE, Platform Teams - to drive product roadmap.
  • Engage internally, with infrastructure monitoring, APM and logs teams, as well as externally, with OpenTelemetry, to define instrumentation across different data sources - metrics, logs, traces - to enable seamless integration across Infrastructure, APM & Logging products
  • Work with and find opportunities within the cloud partner ecosystem - major public clouds (AWS, GCP, Azure), service mesh vendors and other players - to stay at the forefront of observability for these environments and technologies.
  • Communicate user and customer needs crisply and succinctly within the Observability team; and work with distributed engineering teams to translate those needs into clear priorities with a compelling roadmap providing quick-time-to-value
  • Actively maintain a view of how the market, competition and technologies are evolving, and factor it, as well as feedback from internal groups and customers, into the product direction
  • Collaborate with product marketing, support and sales team to solve for business limiters within your control and pursue key business accelerants

Basic Qualifications

  • Open-source experience
  • Track record of leading and mentoring high-performing product managers
  • Demonstrated ability to prioritize requirements across conflicting dimensions and to be clear on the minimum capabilities that matter
  • Knack for gleaning user/customer insights from quantitative and qualitative data
  • Excellent analytical / problem-solving skills, Ability to identify patterns and synthesize disparate data into a coherent whole
  • Strong written and verbal organizational, analytical, and communication skills. Ability to lead and influence via persuasion, patience and energy
  • Bias-to-action, willing to do whatever it takes to get quality products and features to market on time
  • A passion for usability and a knack for simplicity

Preferred Qualifications

  • 7-10 years of experience in product management or technical product management role
  • Prior experience and passion for crafting intuitive, easy-to-use products for technical customers (Developers, DevOps, IT OPs)
  • Prior experience engaging & leading open source communities and partner ecosystem in nascent areas
  • BS in Computer Science, Electrical Engineering, or similar quantitative field; MS desired. MBA from top-tier program a bonus.  Or equivalent practical experience
  • Background in enterprise SaaS; bonus if those were monitoring or data analytics products
  • Participation in all stages of the software development lifecycle; experience with Agile software methodologies

If you’d like to join one of the fastest growing and most exciting tech companies in the Silicon Valley, contact us! This position has the ability to make a huge impact. Your compensation will include a competitive salary, stock options, cool perks, and generous benefits.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Thank you for your interest in Splunk!