Director of UX, Observability
Description
Director of UX, Observability
The Opportunity
What you'll get to do
- Understand and have experience using objective research and a rigorous design process to drive business outcomes that are measurable and have clear, lasting impact to the business.
- Communicate clearly and can articulate concepts to people at any level of the organization, including executives.
- Have experience with strategic planning and goal-setting exercises across functions and business units.
- Lead with confidence, while having the humility to admit when you are wrong or make mistakes.
- Thrive through change and love the challenge of converting skeptics to champions.
- Understand air-cover and creating space for learning and growth within a team.
- Have a genuine passion for systems thinking and solving large, complex problems.
- Comfortable navigating tricky or difficult scenarios with multiple, passionate parties.
- You show up with integrity, have the difficult conversations, and grow the company in new directions.
- Bring your authentic self to work and create an environment for others to do the same. You assume good intent and operate with the bigger picture and larger team in mind.
- Are able to flex your style based on the situation; sometimes we hold lines, sometimes we build bridges.
- Have experience evaluating UX maturity and compatibility of M&A targets.
- Love building amazing teams as much as you love designing great experiences
Must-have Qualifications
- 15+ years of UX design experience in B2B or B2C across regulated industries.
- 10+ years of managing large UX research or product design teams at enterprise scale organizations
- Experience working on class-leading products in data analytics, observability, network security, incident management or data visualization.
- A strong body of research-driven, customer-centered design work that demonstrates success in informing and delivering on meaningful business outcomes (time to value, churn reduction, product adoption, active use, etc)
- Ability to manage and navigate organizational change and lead through moments of ambiguity
- Fluency with design tools like Figma, Adobe Suite, Miro, etc and interest in new ways of working
- Experience with global, asynchronous team coordination and management (e.g., time zone accommodations, cultural differences between locations, etc)
- Ability to influence and impact product direction by being a thoughtful, proactive partner
- Excellent communication, presentation, and interpersonal skills including the ability to communicate design insights clearly and persuasively across different audiences and at all levels of the organization (including executive level stakeholders)
- M.A/M.S./Ph.D. or equivalent experience in User Experience Design, Human Factors, Graphic Design, Industrial Design, User Experience Research, Data Science, or other strongly related field
Meet the Products and Technology Team
Splunk is an Equal Opportunity Employer
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $181,200.00 - 249,150.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $163,080.00 - 224,235.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $144,960.00 - 199,320.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.
Thank you for your interest in Splunk!