Senior Manager, User Experience

DesignRemote, California San Francisco, California Seattle, Washington Colorado Illinois Massachusetts North Carolina New York Washington Pennsylvania Oregon Texas

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Description

Senior Manager, User Experience
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

About the position

As our Senior Manager of UX, you will be a pivotal leader in shaping the user experience strategy for technical products and capabilities that span our portfolio. You’ll work closely with cross-functional teams—including engineering & product management – to create and advocate for design solutions that meet the unique challenges of our customers. The role requires a balance of visionary design leadership and hands-on collaboration, guiding a team of UX designers to deliver world-class, scalable solutions!

What you'll get to do

  • Lead, mentor, and inspire a diverse team of UX designers. Drive and oversee work on key objectives for the UX team
  • Define and drive the overall UX strategy for cross-product capabilities, aligning user needs, business goals, and technical feasibility in a constantly evolving landscape
  • Allocate resources and assignments within the team
  • Review and critique deliverables to ensure quality and alignment with goals
  • Partner with UX Research to identify and launch research initiatives to ensure design decisions are data-informed
  • Connect the dots and help drive alignment across multiple cross-functional partners, product areas, and initiatives
  • Influence product direction through proactive partnership

Must-have Qualifications

  • 8+ years of managing large UX product design teams at enterprise scale organizations
  • 8+ years of UX design experience in B2B across regulated industries
  • Strong body of research-driven, customer-centered design work demonstrating success in meaningful business outcomes
  • Proven ability to lead, mentor, and inspire teams, with a knack for fostering creative collaboration in high-pressure environments
  • Ability to drive progress and outcomes and thrive through ambiguity
  • Fluency with design tools like Figma, Adobe Suite, Miro, etc.
  • Excellent communication, presentation, and interpersonal skills

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
  • Experience related to AI
  • Genuine passion for solving technical, complex problems
  • Ability to flex communication style based on the situation

Meet the Products and Technology Team

Want to build security and observability products people love AND work with people as smart (and humble) as you are? Our products and technology team delivers digital resilience at enterprise scale with a self-service Splunk portfolio that offers unified security analytics, full stack observability and real-time visibility of streaming data. Learn more about the team, meet our leaders, and hear from Splunk technologists and engineers at splunk.com/careers/products-and-technology.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $181,200.00 - 249,150.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $163,080.00 - 224,235.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $144,960.00 - 199,320.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Thank you for your interest in Splunk!

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