Senior Business Systems Analyst
Description
Role Summary
What you'll get to do
Must-have Qualifications
- 7+ years of experience implementing and supporting large scale, technically complex solutions on Salesforce, Force.com, Lightning, and associated ecosystem
- Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
- Drive system improvement efforts to completion by capturing and assessing user requirements with business partners and devising solutions based on best practices and scalability
- Lead the entire delivery process including managing deployment release schedules, hand-off of tickets to Development and QA teams, managing JIRA backlog, prioritization, and sprint planning using Agile methodologies.
- Build and deliver appropriate documentation, and communication around feature(s) and process changes
- Act as a leader with vision for all business partners – be the expert on using the Salesforce.com platform to address and accelerate the business. Own the vision for long term platform success.
- Strong communication skills required. Diligently keep all stakeholders up to date, solicit buy-in from all groups, and handle expectations.
- Ability to explain sophisticated systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge using oral, written and visual presentations.
Nice-to-have Qualifications
- SFDC certification(s)
Functional Skills
- Deep understanding of support and PSA (FinancialForce/Certinia) processes.
- Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
- Have the desire to learn and apply new technologies
- Ability to self-train quickly and pick up new skills as necessary
- Understanding of cloud offerings market space concepts
- Strong interpersonal skills
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $132,000.00 - 181,500.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $118,800.00 - 163,350.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $105,600.00 - 145,200.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
Thank you for your interest in Splunk!