DevOps Engineer

Information TechnologyHybrid Remote, San Jose, Costa Rica


Description

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role:

Splunk's Corporate Cloud team's exciting and meaningful mission: Build, scale and maintain Splunk’s cloud infrastructure for all Splunkers. While various Engineering groups focus on building our products, Corporate Cloud Services acts as the backbone for operational support for Splunkers across the globe.

We are actively seeking a DevOps Engineer with a real passion for automation to help build scalable tools to run our distributed cloud based systems. You will be responsible for expanding and supporting the infrastructure platform services we provide to Splunk, as well as engaging with other teams to help improve efficiency and optimize our multi cloud offerings.

Responsibilities:

  • Manage and maintain cloud infrastructure to ensure the environments meet the SLAs with application and service owners using IAC tooling such as AWS config, CloudFormation, Ansibles, or Terraform.
  • Contribute to cloud account management systems and compliance monitoring & remediation systems.
  • Monitor system health and application performance, identifying anomalies and potential issues leveraging Splunk products and integrations involving time series data (TSD) and log analysis (Splunk).
  • Troubleshoot and resolve system and application issues to maintain optimal performance in our cloud based environments.
  • Manage server configuration using configuration management (CM) tooling such as Ansible or Puppet.
  • Join the on-call rotation to respond to high-priority incidents with the goal of minimal downtime (minimal MTTR).
  • Develop and maintain scripts and tools to automate routine tasks using languages such as python or Golang.
  • Identify areas for improvement through automation and scripting to enhance system reliability.
  • Document and maintain up-to-date system procedures, configurations, troubleshooting guides, and best practices as reference material for the team.

Requirements:

  • 3 or more years of experience in a DevOps / SRE focused environments.
  • Experience managing AWS or other Public Cloud platforms.
  • Experience working on a number of Operating Systems, including Linux (Ubuntu/RHEL) and Windows.
  • Experience using Configuration Management tools like Ansible/Chef/Puppet.
  • CI/CD pipeline tool experience (e.g. Jenkins, GitLab, etc).
  • An understanding of networking concepts and Internet protocols.
  • Ability to provide reliable technical support and mentorship on complex issues in a high velocity, dynamic environment.
  • Ability to communicate complex technical concepts clearly to customers and upper management.
  • A strong desire to automate and solution issues with code.
  • Proficiency in a major scripting language (Golangl, python).
  • Practical knowledge of Hashicorp toolsets like Vault, Terraform or Packer.
  • Experience with Kubernetes and container management.
  • Practice with Cloud account / organization management experience.

About Splunk

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

 

Note:

Base Pay Range

Costa Rica

Base Pay: CRC 24,000,000.00 - 33,000,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.

Thank you for your interest in Splunk!