Tunnel Team Member (Full Time & Part Time)
Description
Make a Splash with the Splash In Ellicott City team!
Splash In, part of the Wills Group family of brands, is proud to be Great Place to Work Certified™ and one of Fortune's Best Workplaces in Retail™. We're on a mission to revolutionize the car wash industry and put our people first. Ready to join a company that values your skills in sales and customer service?
Join the Splash In Team:
Are you enthusiastic, customer-focused, and eager to grow with a dynamic team? We’re looking for Team Members with experience in sales and customer service who can bring a positive attitude and a passion for excellence. At Splash In, you’ll dive into the exciting world of car wash operations, working alongside a fantastic team to make a difference for our guests every day while enjoying the outdoors!
How You’ll Make an Impact:
As a Team Member, you'll cross-train in multiple roles, including Greeter, Loader, Tire-shiner, and Cashier. Your responsibilities will include:
- Customer Service: Be the welcoming face of Splash In, assist customers with their questions, and promote membership sales.
- Upselling Memberships: Engage customers and upsell our car wash memberships to enhance their experience.
- Operational Up-time: Perform maintenance tasks, repair equipment, and ensure smooth operations.
- Reconciliation: Manage POS systems, handle cash, and oversee inventory.
- Appearance and Cleanliness: Keep our lot, car wash, and equipment spotless.
Required Qualifications:
- High School Diploma or equivalent (preferred)
- Experience in customer service and sales
- Comfortable working outdoors, assisting customers, and upselling products and memberships
- Ability to lift 30 lbs.
Why You Should Join Us:
Splash In ECO Car Wash leads the regional market with over 50 In-Bay Automatic (IBA) and Express Exterior Tunnel car washes in the Mid-Atlantic. We’re committed to environmental stewardship, using water reclamation technologies and eco-friendly wash chemistry to benefit our communities.
Benefits/Perks:
- Financial Well-being: 401(k) with employer-matched contributions and financial planning assistance.
- Career Growth: Opportunities for advancement in the Mid-Atlantic Region.
- Employee Discounts: Free coffee, fountain beverages, and discounts on fresh food at our Dash In corporate stores, plus discounted monthly car wash memberships
For Part-Time Employees:
- $500 LifeBalance Account: Annual contributions for eligible healthcare expenses.
- Education: GED completion program for sales associates.
For Full-Time Employees:
- Paid Time Off: Vacation, sick, and personal leave, plus paid holidays.
- Paid Community Engagement: 2 paid community service days each year.
- Paid Parental Leave: Support for new parents.
- Education and Development: Tuition reimbursement, development programs, certificate program assistance, and GED completion program.
- Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
- Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
Ready to join a vibrant team and make a splash? Dive in and apply now!
Splash In is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, sexual orientation, or national origin. #NSO