Shift Supervisor (Full-time)
Description
Ready to Make Waves as a Splash In Shift Supervisor?
We're not just a car wash – we're a certified Great Place to Work™ and Fortune's Best Workplace in Retail™, and we're making a splash in the industry with our fantastic team! If you're ready to dive into an exciting role with a company that puts its people first, look no further.
We Need a Shift Supervisor Extraordinaire at our Ellicott City Tunnel Car Wash!
If you're a go-getter, a problem-solver, and a people-person all rolled into one, this is the job for you. We’re looking for dynamic, spirited individuals who want to make every day at the car wash a blast for our guests and each other!
How You’ll Make an Impact:
As a Shift Supervisor, you'll be the captain of our car wash ship while you're on duty. You'll oversee running a top-notch, conveyorized, express exterior wash operation, and you'll do it with a smile. Your role is all about:
- Sales and Membership Growth: Drive membership and wash sales through fantastic employee-customer interactions.
- Operational Uptime: Perform preventive maintenance, handle general maintenance and repairs, and tackle any challenges that come your way.
- Customer Service: Make every customer's day by addressing their questions, concerns, and even complaints. You're their car wash guru!
- Reconciliation: Master the art of POS systems, cash management, and inventory control.
- Employees: Be the leader who keeps your team trained, motivated, and looking sharp in their uniforms.
- Appearance and Cleanliness: Maintain our high standards for cleanliness and appearance – from the lot to the wash bay and everything in between.
- Administration: Stay organized and collaborate with our administrative assistant on tasks like employee support and membership sales.
Required Qualifications:
- High School Diploma, with an AA or BS degree preferred.
- 1-3 years of experience in a car wash or retail operations supervisory role. Experience in HVAC, plumbing, or electrical work is a plus!
- Strong problem-solving skills with keen attention to detail and follow-up.
- Team champion with effective interpersonal skills and proven ability to support a team while delighting guests.
- Sales experience with a proven ability to drive membership growth and create loyal customers
- Excellent communication skills, both written and verbal, with an aptitude for technology and organization.
- Results-driven with a knack for analyzing processes and reports.
What’s in it for You:
At Splash In, we’re about more than just the paycheck – we’re about learning, contributing, making an impact, and feeling valued as part of our family-friendly culture. We're work-hard, play-hard enthusiasts, and we love giving back to our community. That's in our DNA.
Full-Time Benefits:
- Paid Time Off: Vacation, sick, and personal leave, plus paid holidays.
- Paid Community Engagement: 2 paid community service days each year.
- Paid Parental Leave: Support for new parents.
- Education and Development: Tuition reimbursement, development programs, and certificate program assistance.
- Financial Well-being: 401(k) with employer-matched contribution and financial planning assistance.
- Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
- Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
- Career Growth: Opportunities to advance in the Mid-Atlantic Region.
- Employee Discounts: Free coffee, fountain beverages, and discounts on fresh food at our Dash In corporate stores and discounted monthly car wash memberships.
Splash In is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. #NSO