Clinical Liaison

Clinical United States


Description

Spire Health is building the future of remote patient monitoring. We give physicians insights into their patients' health between doctor visits, helping them better manage high-risk chronic disease patients. In particular, we serve patients in the U.S. who have chronic respiratory diseases (COPD, Asthma) with a novel sensor and algorithm system that identifies changes in a patient's health. We focus our efforts on patients identified by their doctor as good candidates for our monitoring program and enroll them at little to no cost to the patient.

The Spire Health Clinical Liaison is responsible for oversight and coordination of all activities related to First Line Monitoring (FLM) for assigned patients at physician practices utilizing the Spire Remote Patient Monitoring System (RPM).

Responsibilities:

  • Perform First Line Monitoring (FLM) as assigned; following Clinical Monitoring Plan. Includes monthly patient check-in calls, notification review, escalations, and appointment scheduling where appropriate.
  • Point of contact for RPM-FLM physicians and site staff
  • Manage patient flow for sites where Spire has access to EMR (Electronic Medical Record)
  • Collaborates with Spire Customer Service to address patient technical issues
  • Liaise with Spire Operational team as needed
  • Assist with testing and feedback for new functionality and releases of HPD (Healthcare Professional Dashboard)
  • Assist with training of internal CLs and external FLM partner team members
Qualifications:
  • Licensed Respiratory Therapist (RRT), or Licensed Practical Nurse (LPN) with a minimum of 3 years of experience
  • Graduate of an accredited program for respiratory therapy is required
  • Registration or certification by the National Board for Respiratory Care (NBRC)
  • Hold a current RCP license in the state of practice (or states that the location covers) if that state requires an RCP license to allow the practice of respiratory therapy
  • Maintain all applicable licensure in good standing for all states of practice with a minimum of 3 years experience
  • Hold a current RRT, or LPN license in the state of practice (or states that the location covers)
  • Maintain all applicable licensure in good standing for all states of practice
  • Experience within Pharmaceutical or Medical Device Industry preferred
  • Experience training on software, mobile and web portals preferred
  • Strong communication, relationship building, management, organizational, presentation and interpersonal skills
  • Problem solving ability, ability to multi-task and strong attention to detail
  • Ability to work independently

Spire Health also provides additional benefits and is an Equal Opportunity Employer (M/F/V/D).