Salesforce Developer

Application Support Denver, Colorado Florida Atlanta, Georgia New York, New York Charlotte, North Carolina Tennessee Virginia


Description

Spinnaker Support is the leading global provider of Oracle and SAP third-party support and managed services for mid-size to Fortune 100 global enterprises, and we are about to disrupt the Salesforce services space. Customers choose Spinnaker because they trust us. They trust us because our team exhibits these traits: competence, consistency, sincerity, reliability, commitment, and integrity. The company is growing, and we are hiring aggressively across numerous areas to meet current and forecasted demand. Come explore the possibilities.

We are looking for the best Salesforce Developers who want to progress their careers and will be responsible the successful delivery of client solutions across a wide range of use cases and Salesforce clouds. We are changing the game when it comes to Salesforce Customer Success platform support, and we want you to become part of the team that does it. We focus on innovative solutions, that are efficient and repeatable, while staying on the cutting edge of what Salesforce is capable of and enabling our clients to take advantage of the most advanced features of the platform. We are business minded professionals, who seek to understand the root problems and challenges facing our clients, before implementing solutions. Are you ready to join a high performing team?

Responsibilities

  • Build and manage positive client relationships, where we deliver more value than expected
  • Recommend and implement platform leading practices
  • Directly interact with clients, to understand the business challenge they are trying to solve
  • Present solution options to clients with a recommendation based on pros/cons of the impacts and costs
  • Deliver solutions leveraging out-of-box Salesforce capabilities and custom development when needed
  • Coach clients and team members on technical implementation practices
  • Contribute to a fun, collaborative, and open work environment where everyone is encouraged to be themselves and do their best work
  • Take ownership and be accountable for delivery quality and customer satisfaction
  • Internal Salesforce project development

Requirements

  • 5-8+ years' experience and an advanced understanding of core Salesforce product offerings (Sales, Service, Community, Platform)
  • Self-starting and self-motivated to deliver exceptional client service. Must be proactive in promoting services and teams and have a strong track record of client service delivery
  • Learner mentality - constantly seeking to build professional knowledge and experience. Passionate about staying on top of Salesforce offerings - i.e. AI, Marketing Automation, eCommerce, FSL, etc. We need team members who want to expand their knowledge and bring that to forward in client solutions.
  • Familiar with advanced custom development concepts and patterns, including reliable trigger handling, bulk operations, limits, and know how and when to bulkify
  • Experience building Lightning Web Components
  • Salesforce Certifications (Platform Dev 1 or 2, etc.)
  • Understand and present a platform first mindset - solving problems with the least expensive and most efficient tools available, that are easily adopted and supported by clients
  • Experience with complex data modelling and data integration tools
  • Experience with data conversion/migration, and leveraging ETL tools to accomplish repetitive manual tasks
  • Experience integrating Salesforce with various business systems, and leveraging a range of approaches
  • Comfortable contributing to and establishing leading practices around: environment management, releases management, and deployment management
  • Marketing Cloud experience a significant plus
  • Salesforce CPQ experience a significant plus or Revenue Cloud
  • Field Service Lightning experience a significant plus
  • Knowledge of VisualForce is also a significant plus

Spinnaker Support offers a comprehensive benefit package including medical, dental and vision coverage eligibility on first day of employment, company-paid short- and long-term disability insurance and a basic term life insurance policy, and a 401(k) retirement savings plan option with a company match that is fully vested on first day of employment. Employees also enjoy a generous PTO policy and 10 paid holidays.

We are committed to fair and equitable compensation practices. The salary range for this role in Colorado is $100,000-130,000. This position is also remote-friendly and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as education, experience, knowledge, skills, and abilities of the candidate, and alignment with market data and geographic location.

In addition to a base salary, this position is eligible for an annual bonus based on company and individual performance.