QA Specialist

Operations Austin, Texas Chicago, Illinois Culver City, California Dallas, Texas


Description

The Quality Assurance Specialist is responsible for supporting various stages of the lead generation process including providing accurate and timely proofreading and editing support, client lead and lead generation creative QA, and collaboration with stakeholders to ensure the delivery of successful campaigns. The Quality Assurance Specialist will also assist in optimizing workflows for all QA requests ensuring all projects are efficiently managed and delivered. The Quality Assurance Specialist will report directly to the Team Lead, QA Team and will provide support as needed. 

Essential Functions:

  • Support the lead generation process by providing proofreading and editing support. 
  • Review and perform quality assurance functions on lead delivery files and creative assets including landing pages, scripts and emails. 
  • Provide timely and responsive support to internal teams on escalated and priority requests. 
  • Identify and communicate updates or issues to Team Lead, QA Team.
  • Ensure delivered leads adhere to client lead generation campaign standards and requirements outlined in the Request for Proposal (RFP).
  • Carry out risk assessments and maintenance of documents as related to compliance with internal and external quality and regulatory standards.
  • Work closely with other QA team members ensuring all tasks remain on schedule and are delivered on time.
  • Assist with organizational projects as needed.  

Qualifications:

  • 2+ years’ experience providing QA, editing and proofreading support
  • Preferred degree in English, writing, marketing or similar areas
  • Must be organized, diligent and detail oriented
  • Ability to multitask several projects at once
  • Ability to identify and resolve problems in a timely manner
  • Must be able to work in a fast-paced environment with hard deadlines

***In terms of logistics, all interviews will take place over phone or video due to the ongoing coronavirus pandemic***

Empathy Statement: Spiceworks Ziff Davis is a safe, inclusive workplace for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from a marginalized or underrepresented group, particularly in the technology industry. Some candidates may see a long list of job requirements and feel discouraged because they do not match every single bullet point - we suggest, please apply anyway. We are flexible on location wherever possible. We do not believe in a "perfect" candidate because we believe in our core value, "Evolve and Adapt Quickly". If you believe this is a role that you will be excited to work in every day, want to be a part of a culture like ours, and will be relentless about pushing boundaries to succeed, please apply.

Work from Almost Anywhere: We are flexible on location wherever possible - we are a Work from Anywhere company. We do not believe in a candidate because we believe in our core value, Evolve and Adapt Quickly If you believe this is a role that you will be excited to work in every day, want to be a part of a culture like ours, and will be relentless about pushing boundaries to succeed, please apply.

Who we are: Spiceworks Ziff Davis (SWZD) is a trusted global marketplace that connects technology buyers and sellers with the most actionable and precise intent data. We are uniquely positioned to offer tech brands unmatched visibility into accounts that are truly in-market, by leveraging our scale, quality and diversity of intent data. With unparalleled access to the world’s most influential technology buyers through a combination of first-party (Community, Tools, Editorial) and third-party intent data, SWZD is a leader in intent-backed, intelligent, omnichannel marketing