Asset Protect Investigator II

Asset Protection Edina, Minnesota


SpartanNash is a value-added wholesale grocery distributor - supplying more than 2,100 independent grocery retail locations throughout the United States - as well as a grocery retailer, with more than 155 corporate supermarkets in nine states. We also serve the military community through our MDV division; in addition to offering premier fresh produce distribution through Caito Foods and third-party logistics through BRT.

At SpartanNash, relationships matter, and our Corporate team takes that sentiment to heart in the way we work as one totally aligned team, support and respect each other and share the highest standards of excellence. We're always looking for the next great idea or a new way to approach a challenge, and we collaborate and innovate to achieve our goals.

A day in the life of an Asset Protect Investigator is never the same but, in this role, you would be responsible for investigating matters pertaining to inventory shrink, policy violations, fraud, and internal/external theft within assigned geographical area. Conduct internal and external investigations and complete appropriate reports and documentation. Assist with maintenance of security systems. In addition, is responsible for analyzing and interpreting data to recognize shrink trends and resolve company shrink/compliance/liability issues.

What You'll Do:

  • Implement, maintain and enforce Asset Protection strategies and programs including shrink reduction and other asset protection programs, policies and procedures.
  • Conduct thorough investigations to final disposition and maintain accurate and detailed case files. Coordinate with Internal Audit, Operations and other internal departments as well as outside contacts/law enforcement agencies as appropriate, while maintaining the highest level of confidentiality and integrity.
  • Identify potential shrink opportunities through effective analysis and utilization of systems, on-site location visits, assessments, and exception-based and other reporting; initiate and plan investigations to resolve company shrink /liability issues and/or assist in implementation of shrink reduction programs.
  • Assure the maintenance, administration and setup of security controls and systems occurs as needed (i.e., Alarm, CCTV, Card Access, Key Control, Theft Deterrent Fixtures).
    Oversee the efforts of Distribution Center/Retail asset protection associates within assigned area and may provide mentoring and training to lesser experienced asset protection associates including Investigators.
  • Work closely with third party vendors and contractors to ensure proper implementation of Company policy, procedures and specifications.
  • Represent the company and testify within the judicial system for theft/prosecution cases as needed.
  • Participate in the design and implement innovative Asset Protection programs. Promote the Asset Protection culture and awareness by conducting associate training and education on the core strategies for mitigating theft and shrink. Train and coach associates to ensure effective execution of core department initiatives.

Sound Like You? Here's what you'll need:
  • Bachelor's Degree (Required) Business, Law Enforcement, or other related field. An equivalent combination of education and/or experience will be considered
  • Certified Forensic Interviewer (Preferred)
  • Loss Prevention Certified (Preferred)
  • Wicklander - Zulawski Cert (Preferred)
  • Four (4) years experience in asset protection, preferably in retail operations in a multi-store format. Experience in investigating and resolving cases (both internal and external) and experience with the development and/or implementation of policies and procedures
  • Must be able to work a flexible schedule (7 days a week availability). Ability to travel up to 70%

We are not able to sponsor work visas for this position.

SpartanNash is proud to take care of the people who take care of our business through our robust and competitive Total Rewards benefits package. Learn more !
SpartanNash is a certified Military-Friendly employer. Veterans are encouraged to apply!