Cyber Integration Engineer

Technical Marlow, Buckinghamshire


Description

Would you like to kick start your career in a supportive, energetic and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Services and Integration team

The Service Integration Team are a proficient, fast paced and exciting team who are committed to providing excellent customer service. Their drive is to ensure everything is built, developed and accepted into service and transitioned into support & operation with a high degree of confidence.

Success. The Softcat Way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

Do you want to make change happen by joining a team that never stands still? 

As a Cyber Integration Engineer, you will be working alongside the Service Integration Team in our Managed Services business to onboard new customers and maintain our existing service platforms.

As Cyber Integration Engineer, you’ll be responsible for:

  • Installing and commissioning of new hardware in support of onboarding customers
  • Deploying and configuring of new services in support of new and existing customers and the wider services teams
  • Working closely with the other Services teams to ensure new customers and new/upgraded services are onboarded with seamless handover
  • Acting as a liaison with customers, assisting where appropriate and capturing further information where not
  • Delivering efficiencies through best practice whilst ensuring service quality and customer satisfaction remains high

What we need from you

  • Excellent interpersonal and customer service skills
  • Ability to prioritise and organise workload accordingly
  • Accountability for your actions and decisions
  • The initiative to keep your skills and knowledge of your technical or professional specialisms up to date
  • A Subject Matter Expert within SIEM who has a broader understanding of all aspects of Managed Services
  • The ability to advise utilising your wider area of technical knowledge

Please note, you’ll be put through SC clearance upon hire, so you’ll need to possess either an existing SC clearance or be willing and eligible to undergo the vetting for such clearance.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Occasional home working possible
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Our employees’ physical and mental wellbeing is vitally important to us, so we adhere to the latest Covid-19 Government guidance. Softcatters’ can currently either work remotely, or if happy to do so, work from the office. Cleaning, social distancing and mask wearing measures apply in all office locations.

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Rewards

We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:

  • Max employer pension contributions of 5%
  • Share incentive plan
  • Life assurance
  • Healthcare
  • Buy extra holiday plus an extra day’s holiday on top of your usual entitlement on your birthday
  • Technology vouchers, activity passes, restaurant discount cards
  • Option to add your partner/family to some of the benefits
  • Access to Perklife, our dedicated portal for all perks and flexible benefits

Join us

To become part of the success story, please apply now

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We’re welcoming to all and passionate about promoting greater diversity in the tech sector. 

Please contact [email protected] directly if you require a full job description