Job Title: Customer Services Apprentice
Category: Apprentices
Location: Marlow, Buckinghamshire




Reports to:                    

Apprentice Manager

Start date:

September 2020


 For ambitious school leavers, a Softcat Apprenticeship is a great first step into the world of work. You earn, learn and gain qualifications while starting out on a structured career. Our award-winning scheme has set many Softcatters on the path to success.


Success. The Softcat way.

There’s a uniqueness to Softcat – what we do, how we do it and why we do it. That’s because we’re a technology solutions business built around our people. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

Your role

Due to continued growth within Softcat, the Customer Services department is looking for an Apprentice to join the team. Reporting to the Customer Services Team Leader, you will be responsible for a variety of administrative tasks to facilitate the smooth running of the team. Full training will be provided. Your responsibilities will include chasing supplier credit notes, keeping a full log of good coming in and going out, arranging collections, logging returns and providing proof of deliveries in addition to completing your apprenticeship qualification – Business Administration Level 3.


What we need from you

  • Highly organised with good attention to detail
  • Excellent communication and administration skills
  • Possess initiative and at times be able to operate independently
  • An excellent telephone manner
  • You must have experience of Microsoft Office (Word, Excel & Outlook) and have good analytical and numerical skills.



We offer a good salary and benefits package including a pension scheme, life assurance, healthcare cash plan and access to Perklife, our dedicated portal for all things perks and benefits at Softcat. It’s designed to give you the flexibility and choice to suit your lifestyle and needs - there really is something for everyone. So whether it’s activity passes or technology discount vouchers you’re after, or you would prefer to buy extra holiday for yourself, or add your partner or family to some of the benefits… it’s entirely up to you. We’ll even give you an extra day’s holiday on top of your usual entitlement on your birthday.

Apply now

To become part of the success story, please apply now!

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We’re welcoming to all and passionate about promoting greater diversity in the tech sector.