Job Title: Customer Services Executive
Category: Business
Location: Marlow, Buckinghamshire


Reports To:

Customer Services Executive


Competitive plus excellent benefits

This is your opportunity to join Softcat as a Customer Services Executive and play a key role in driving the success of our Sales team.

Success. The Softcat way.

Softcat is a major UK success story in technology solutions. We’re a £1 billion + turnover business with offices nationwide and a sterling industry reputation. Our success is down to our people – and the platform we give them to prove their potential.

Your Role

We are looking for a Customer Services Executive to complement the existing team, and to act as a support to our customers and sales teams. The main purpose of the role is to take responsibility for the day to day organisation and smooth running of the returns process.

 What we need from you

  •  Someone who is highly organised with high attention to detail
  • Excellent Time Management Skills
  • Someone not afraid to roll their sleeves up and work hard
  • Have an excellent telephone manner
  • Excellent communication and administration skills
  • Good team player but able to work independently and use their own initiative
  • Possess initiative and at times be able to operate independently.
  • You must be proficient in Microsoft Office (Word, Excel & Outlook) and have excellent analytical and numerical skills.


 We offer a good salary and benefits package including a pension scheme, life assurance, healthcare cash plan and access to Perklife, our dedicated portal for all things perks and benefits at Softcat. It’s designed to give you the flexibility and choice to suit your lifestyle and needs - there really is something for everyone. So whether it’s activity passes or technology discount vouchers you’re after, or you would prefer to buy extra holiday for yourself, or add your partner or family to some of the benefits… it’s entirely up to you. We’ll even give you an extra day’s holiday on top of your usual entitlement on your birthday.

Apply now

To become part the success story,

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We’re welcoming to all and passionate about promoting greater diversity in the tech sector.