L2 Security Analyst

Technical Marlow, Buckinghamshire


Would you enjoy detecting real-time security attacks?

Does the opportunity to shape a career in security solutions interest you?

Join our Security Operations Team

Our collaborative team protects our customers 24/7 against the growing threat of cyber attacks and cyber terrorism. We detect and mitigate against attacks, as well as provide analysis and incident reporting to help our customers manage their security operations.

Take ownership for keeping our customers secure

As a Security Analyst, you will have the opportunity to develop your career in cyber security through dedicated training. You will learn to monitor customer networks and systems to detect, analyse and report on events and threats.

As a Security Analyst, you will be capable of:

  • Monitoring our SIEM tool to detect suspicious events and abnormal activities, triage events for criticality
  • Providing incident management to our customers through effective monitoring
  • Triaging events through validating suspicious events and incidents by use of open-source and proprietary intelligence feeds
  • Collaborating with multi-functional teams to onboard customers onto our service
  • Developing, building, and implementing use cases within SIEM to understand customer environment set-up and needs
  • Documenting and managing incident cases to utilise information for customers reports to provide insight and intelligent recommendations
  • Interfacing with our customers to resolve issues, provide additional information, and answer questions

To be successful in this role you will:

  • Be willing to learn how to help customers to resolve technical issues
  • Demonstrate an interest in Cyber Security
  • Possess a detail-orientated mind, showing the ability to take a structured approach to procedures and working instructions
  • Have an aptitude for understanding and analysing data for troubleshooting purposes
  • Demonstrate the ability to dynamically assess risks, threats & threat actors for new and existing customers.

Please note, you’ll be put through SC clearance upon hire, so you’ll need to possess either an existing SC clearance or be willing and eligible to undergo the vetting for such clearance.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Occasional home working possible
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Our employees’ physical and mental wellbeing is vitally important to us, so we adhere to the latest Covid-19 Government guidance. Softcatters’ can currently either work remotely, or if happy to do so, work from the office. Cleaning, social distancing and mask wearing measures apply in all office locations.

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.


We will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavours

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Join us

To become part of the success story, please apply now

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We’re welcoming to all and passionate about promoting greater diversity in the tech sector. 

Please contact [email protected] directly if you require a full job description