Director of Design, Loans
Who we are
SoFi is a digital personal finance company whose mission is to help its members achieve financial independence to realize their ambitions, whether that be to buy a house one day, start a family on their own terms or be debt free. We aim to be at the center of our members’ financial lives, and to help every member Get Their Money Right®. By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services by embracing technology to build innovative loan products, investment tools, and more. One of the fastest growing fintech companies, we’ve grown from 250 employees in 2015 to over 1,500 employees today, with over 1 million members. With offices across the US, we offer the excitement of a rapidly growing startup with the stability of a seasoned management team and some of the best talent around. As an employer, we strive to hire employees who are committed to both our company’s mission and our desire to build the best culture in the world. If you are driven, passionate about what you do, and excited about the SoFi mission, we would love to hear from you.
SoFi Loans is a suite of lending products that help people manage and achieve their financial goals through student loan, personal loan, and mortgage offerings. Our highly regarded products have been at the core of SoFi’s offerings for a number of years. The company started with student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. And now we have grown an offering that helps individuals through all of their financial life chapters through product improvements, new features and a more holistic financial ecosystem.
At SoFi, you’ll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, and to help every member get their money right. As a company, we do this through setting ambitious goals, tackling the hard problems and innovating to dissolve boundaries between financial offerings always with the best interest of our members in mind.
SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you.
What you’ll do:
Define the design strategy for our loan product suite
Manage stakeholder audience including Product, Engineering, Marketing & Ops
Strategize with VP of Product, VP of Eng, and leaders in their teams from conception to shipping, ensuring a member-centric approach and high quality, polished outcome.
Push and develop the team’s ability to challenge previously-established thinking patterns, and discover new ways of problem solving all while being a clear and effective communicator
Partner with Director of Research to ensure thoughtful and well utilized investigations to build a stronger understanding of product evolution
Be a leading architect on how members will engage with Loans in the context of their complete financial life.
Collaborate directly with the Design Leadership team across SoFi products to ensure consistent, complimentary experiences across the product line.
Lead, inspire, and grow a team of designers
What you’ll need:
15+ yrs experience successfully shipping products and features from start to finish
5+ yrs leading teams of designers
Entrepreneurial mindset and passion for building a business
Expert in best practices in UX, design and information architecture across responsive web, iOS, and Android.
Experience with current design tools (Figma, Sketch, Adobe Creative Suite, Invision, etc.)
Strong project planning, time management, and collaboration skills
Understanding of how to use data analytics, user testing and research to inform and validate design decisions and focus on constant improvement
Able to effectively communicate design solutions to engineering, product, marketing, business, and executive leadership
Experience working in an Agile development environment using tools like Jira and Confluence
A portfolio URL or PDF to submit with application with examples of mobile and responsive web product design
Nice to have:
Experience working on personal finance, data visualization, ecommerce, and social experiences
Experience working with remote teams and stakeholders
Why you’ll love working here
Competitive salary packages and bonuses
Comprehensive medical, dental, vision and life insurance benefits
Generous vacation and holidays
Paid parental leave for eligible employees
401(k) and education on retirement planning
Tuition reimbursement on approved programs
Monthly contribution up to $200 to help you pay off your student loans
Great health & well-being benefits including: telehealth parental support, subsidized gym program
Employer paid lunch program (except for remote employees)
Fully stocked kitchen (snacks and drinks)
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records
SoFi does not seek salary history information from job applicants
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.