Director of Design, Loans

San Francisco, California


Who we are

SoFi is a digital personal finance company whose mission is to help its members achieve financial independence to realize their ambitions, whether that be to buy a house one day, start a family on their own terms or be debt free. We aim to be at the center of our members’ financial lives, and to help every member Get Their Money Right®. By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services by embracing technology to build innovative loan products, investment tools, and more. One of the fastest growing fintech companies, we’ve grown from 250 employees in 2015 to over 1,500 employees today, with over 1 million members. With offices across the US, we offer the excitement of a rapidly growing startup with the stability of a seasoned management team and some of the best talent around. As an employer, we strive to hire employees who are committed to both our company’s mission and our desire to build the best culture in the world. If you are driven, passionate about what you do, and excited about the SoFi mission, we would love to hear from you.

The Role

SoFi Loans is a suite of lending products that help people manage and achieve their financial goals through student loan, personal loan, and mortgage offerings. Our highly regarded products have been at the core of SoFi’s offerings for a number of years. The company started with student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. And now we have grown an offering that helps individuals through all of their financial life chapters through product improvements, new features and a more holistic financial ecosystem. 

At SoFi, you’ll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, and to help every member get their money right. As a company, we do this through setting ambitious goals, tackling the hard problems and innovating to dissolve boundaries between financial offerings always with the best interest of our members in mind.

SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you. ​

What you’ll do:

  • Define the design strategy for our loan product suite

  • Manage stakeholder audience including Product, Engineering, Marketing & Ops

  • Strategize with VP of Product, VP of Eng, and leaders in their teams from conception to shipping, ensuring a member-centric approach and high quality, polished outcome. 

  • Push and develop the team’s ability to challenge previously-established thinking patterns, and discover new ways of problem solving all while being a clear and effective communicator

  • Partner with Director of Research to ensure thoughtful and well utilized investigations to build a stronger understanding of product evolution

  • Be a leading architect on how members will engage with Loans in the context of their complete financial life. 

  • Collaborate directly with the Design Leadership team across SoFi products to ensure consistent, complimentary experiences across the product line.

  • Lead, inspire, and grow a team of designers

What you’ll need:

  • 15+ yrs experience successfully shipping products and features from start to finish

  • 5+ yrs leading teams of designers

  • Entrepreneurial mindset and passion for building a business

  • Expert in best practices in UX, design and information architecture across responsive web, iOS, and Android.

  • Experience with current design tools (Figma, Sketch, Adobe Creative Suite, Invision, etc.)

  • Strong project planning, time management, and collaboration skills

  • Understanding of how to use data analytics, user testing and research to inform and validate design decisions and focus on constant improvement

  • Able to effectively communicate design solutions to engineering, product, marketing, business, and executive leadership

  • Experience working in an Agile development environment using tools like Jira and Confluence

  • A portfolio URL or PDF to submit with application with examples of mobile and responsive web product design

Nice to have:

  • Experience working on personal finance, data visualization, ecommerce, and social experiences

  • Experience working with remote teams and stakeholders

Why you’ll love working here

  • Competitive salary packages and bonuses

  • Comprehensive medical, dental, vision and life insurance benefits

  • Generous vacation and holidays

  • Paid parental leave for eligible employees

  • 401(k) and education on retirement planning

  • Tuition reimbursement on approved programs

  • Monthly contribution up to $200 to help you pay off your student loans

  • Great health & well-being benefits including: telehealth parental support, subsidized gym program

  • Employer paid lunch program (except for remote employees)

  • Fully stocked kitchen (snacks and drinks)

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

SoFi does not seek salary history information from job applicants

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Apply for this position