Senior Product Manager, Student Loans

Product
San Francisco, California
Helena, Montana
Murray, Utah
Seattle, Washington

Description

Who we are

SoFi is a digital personal finance company whose mission is to help its members achieve financial independence to realize their ambitions, whether that be to buy a house one day, start a family on their own terms or be debt free. We aim to be at the center of our members’ financial lives, and to help every member Get Their Money Right®. By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services by embracing technology to build innovative loan products, investment tools, and more. One of the fastest growing fintech companies, we’ve grown from 250 employees in 2015 to over 1,500 employees today, and are well on our way to reaching 1 million members. With offices across the US, we offer the excitement of a rapidly growing startup with the stability of a seasoned management team and some of the best talent around. As an employer, we strive to hire employees who are committed to both our company’s mission and our desire to build the best culture in the world. If you are driven, passionate about what you do, and excited about the SoFi mission, we would love to hear from you.

The role

SoFi is looking for a Senior Product Manager for our Student Loans business. You’ll prioritize, define, and build features and enhancements that turn getting a student loan into a delightful and clear experience. You’ll be responsible for growing our student loan volume, whether by reducing friction in our application flow to increase conversion, building out our product offering to expand our addressable market, creating student loan-related education tools and content that serve as low cost acquisition loops, or something else you come up with (and support with data)!

You will be responsible for learning, iterating and improving on our existing student loans product. You will drive innovative functionality that disrupts competitors and further differentiates SoFi’s student loan offering in the marketplace. As a product leader in our organization, you will be expected to set ambitious goals, be gritty, and accountable to results.

This role is inherently cross-functional—you will work closely with engineering, design, data science, user research, marketing, operations, finance, risk, legal, compliance and executive teams to set a product strategy, define, and prioritize features. You’ll play the critical role of bridging the technical and business worlds to deliver product enhancements that delight our users and drive our business forward.
 

What you’ll do:

  • Build disruptive innovative solutions in a customer-centric environment

  • Create and evangelize a product vision for student loans and own a multi-year product roadmap

  • Prioritize and drive backlogs for launch with your dedicated engineering teams

  • Own instrumentation and data for your products to drive deep understanding, innovation and product plans

  • Be able to lead in a fast-paced agile environment

  • Work cross-functionally with stakeholders across marketing, sales, operations, legal, compliance, capital markets, and executive management to translate customer needs into a product.

  • Be able to work closely with engineering to own and dive deep into backlogs, definition of done and technical details.

  • Experiment constantly to drive customer learnings and customer impact.

What you’ll need:

  • Bachelor’s degree or higher with a technical discipline, or equivalent experience

  • Superior communication skills, written and verbal. Experience presenting to C-level leadership

  • Experience delivering quality software that solves business and user needs

  • Data-driven approach and excellent analytical skills

  • Passion for your users! You do right by them, always

  • Ability to work with remote teams

Nice to have:

  • 5+ years in product management

  • Experience with hypothesis-based product experimentation

  • Experience speaking to actual users, empathizing with them and gathering insights, and translating those insights into meaningful product enhancements

  • Experience in the Fintech space

Why you’ll love working here

  • Competitive salary packages and bonuses

  • Comprehensive medical, dental, vision and life insurance benefits

  • Generous vacation and holidays

  • Paid parental leave for eligible employees

  • 401(k) and education on retirement planning

  • Tuition reimbursement on approved programs

  • Monthly contribution up to $200 to help you pay off your student loans

  • Great health & well-being benefits including: telehealth parental support, subsidized gym program

  • Employer paid lunch program (except for remote employees)

  • Fully stocked kitchen (snacks and drinks)

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

SoFi does not seek salary history information from job applicants.

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