Marketing Compliance Specialist

San Francisco, California


Who we are

SoFi is a digital personal finance company whose mission is to help its members achieve financial independence to realize their ambitions, whether that be to buy a house one day, start a family on their own terms or be debt free. We aim to be at the center of our members’ financial lives, and to help every member Get Their Money Right®. By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services by embracing technology to build innovative loan products, investment tools, and more. One of the fastest growing fintech companies, we’ve grown from 250 employees in 2015 to over 1,500 employees today, and are well on our way to reaching 1 million members. With offices across the US, we offer the excitement of a rapidly growing startup with the stability of a seasoned management team and some of the best talent around. As an employer, we strive to hire employees who are committed to both our company’s mission and our desire to build the best culture in the world. If you are driven, passionate about what you do, and excited about the SoFi mission, we would love to hear from you.

The role

The Marketing Compliance Specialist will focus on marketing and advertising compliance across SoFi’s diverse product suite and will be responsible for providing compliance expertise and partner support to SoFi’s Marketing, Business Development, Product, and Engineering departments. In a manner supportive of SoFi’s culture of cross-functional collaboration, the Specialist will review and approve all communications with the public prior to distribution. 

The ideal candidate will have experience with banking regulatory requirements that apply to advertising and marketing. This includes, but is not limited to, Regulation B, Regulation Z, UDAAP, CAN-SPAM, and Fair Lending. This role will also assist with other compliance initiatives related to supporting regulatory examinations, consumer protection, and oversight efforts. 

What you’ll do:

  • Review and approve communications with the public for compliance with all federal and state regulations

  • Provide day-to-day marketing compliance support to various business units and act as the key point-of-contact

  • Research regulatory risks, document analysis, and communicate recommended or required action

  • Track marketing claims and maintain associated disclosures and substantiation 

  • Assist with the development and maintenance of SoFi’s policies, procedures, and regulatory compliance training material

  • Prepare comprehensive management reports by collecting, analyzing, and summarizing large quantities of data

  • Contribute to the monitoring of changes in applicable laws, regulations, and industry standards

  • Assist with the management of improvement initiatives from a structural, functional, and organizational change management perspective  

  • Other duties as assigned

What you’ll need:

  • 3+ years of relevant work experience

  • Degree from an accredited university or significant relevant experience

  • Experience with content management systems

  • Excellent oral and communication skills; must be able to effectively articulate regulatory risks and proposed mitigation

  • Ability to work in a fast-paced, changing environment

  • Ability to analyze and interpret rules, regulations, and policies

  • Superior organization skills and attention to detail

  • Strong problem-solving and research abilities

  • Outstanding ability to develop and foster cross-functional relationships with key stakeholders

  • Exceptional experience with G Suite, particularly with Sheets and dashboarding.

Nice to have:

  • Compliance background preferred

  • Knowledge of overall lending process, emphasis on mortgages

  • Working understanding of general banking regulations, with special focus on lending requirements

  • Highly competent in time management and task prioritization  

  • Experience in compliance monitoring, oversight, or assurance programs

  • Desire to develop practical, creative solutions that meet business needs while remaining compliant with applicable laws and regulations

  • Natural strong work ethic and ability to remain motivated in an independent work environment

Why you’ll love working here

  • Competitive salary packages and bonuses

  • Comprehensive medical, dental, vision and life insurance benefits

  • Generous vacation and holidays

  • Paid parental leave for eligible employees

  • 401(k) and education on retirement planning

  • Tuition reimbursement on approved programs

  • Monthly contribution up to $200 to help you pay off your student loans

  • Great health & well-being benefits including: telehealth parental support, subsidized gym program

  • Employer paid lunch program (except for remote employees)

  • Fully stocked kitchen (snacks and drinks)

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

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