Sr. DevOps Engineer

Technology & ArchitectureRemote, Canada


LogoDescription automatically generated                                                                                 Commerce Reimagined. Performance Realized.


Senior DevOps Engineer

At Smith, we develop world-class experiential commerce solutions to help brands architect the most relevant, frictionless commerce experiences possible. We work at a high tempo, we collaborate, we’re passionate about our work with clients, and we deliver.

The market demand for our services has fueled our growth. We're currently seeking a talented Senior DevOps Engineer that thrives in a fast-paced environment to join our team. The role is part of the Smith DevOps team which is responsible to manage the testing, implementation and deployment of large scale, high availability web infrastructure for interactive, scalable websites.

Who You Are

  • A professional that does not compromise security and quality for expediency
  • An individual that possesses the ability to write complex ad hoc queries for data analysis and troubleshooting purposes
  • A self-starter with excellent problem-solving skills
  • A highly organized and energetic team player


What You’ll Do

  • Work with Senior Development staff to implement, improve and maintain Cloud Infrastructure resources
  • DevOps and automation engineering for large scale enterprises
  • Troubleshoot and resolve advanced application issues utilizing logs, database queries, monitoring tools, server configurations and other techniques
  • Manage and troubleshoot application integration issues, understand the supporting integration tools and data flow
  • Proactively learn new technologies to support applications as they become part of the application portfolio
  • Create and maintain documentation related to troubleshooting procedures for applications in a central repository
  • Mentor and provide ongoing guidance to other members of the DevOpsTeam
  • Partner with the Infrastructure, Product and Engineering teams to ensure that problems are resolved in an efficient and timely manner  
  • Conduct or facilitate root cause analysis for application issues and recommend a corrective action plan
  • Efficiently manage and multi-task multiple assignments with a sense of urgency, structure, and attention to detail in a high paced environment
  • Proactively undertake additional responsibilities


What We Look For

  • Experience with DevOps activities on cloud based environments (AWS, Azure, Google) and traditional datacenter environments including experience building sophisticated and highly automated AWS infrastructure
  • Experience with a solid DevOps platform with tools such as Jenkins, Bamboo, GitLab pipelines or equivalent scripting   
  • Familiarity with monitoring and logging tools like New Relic, Splunk, ELK,  AppDynamics and Dynatrace
  • Strong practical Linux systems administration skills in a Cloud or Virtualized environment
  • Knowledge of automated testing tools
  • Experience in network administration and concepts
  • Experience in security best practices
  • Familiarity with CI/CD
  • Experience with Docker/Kubernetes and microservices
  • Experience with database systems
  • Good troubleshooting skills under the Linux/Kubernetes environments.
  • Good verbal and written communication skills.
  • Analytical and detailed oriented.
  • Leadership and mentoring skills.
  • Organization and prioritization of work.
  • Proven and referenceable experience in executing and managing large scale and mission critical automated software deployments
  • Real life experience with implementing DevOps principles such as continuous integration, deployment and automation with complex multi-component applications/solutions
  • Experience in transforming manual release management and production operations practices to highly automated processes 
  • Ability to understand complex application domains and build strategies and processes to quickly triage and troubleshoot production incidents
  • Proven and referenceable experience in stabilizing and hardening production systems for large scale enterprises
  • Ability to consult, collaborate and partner with our existing development and infrastructure partners for improving release management, environment management and production operations practices
  • Deployment expertise and experience, manual or automated
  • Understanding of Software Development Life Cycle


What Grabs Our Attention

  • Strong facilitation, negotiation, and conflict-resolution skills
  • Adaptability and capacity to work effectively in an environment where priorities change frequently
  • Superior communication and interpersonal skills with the ability to develop and foster long-term relationships
  • A positive attitude and demonstrated initiative


Smith | Commerce Reimagined. Performance Realized.

Smith goes beyond the traditional digital agency. We focus on converting our clients’ potential into performance. With over 20 years of commerce experience at our core, we bring deep expertise, coupled with an unparalleled passion for results, to every engagement. By working hand-in-hand with our clients and key partnerships with technology platforms including SAP Commerce (formerly Hybris) and Salesforce, we consistently produce commerce experiences that help brands and businesses do more than simply improve. We help them thrive. By combining ourstrategic, creative, analytical, and technical capabilities, we consistently enhance customer experiences, accelerate sales, and optimize operations, enabling over 500,000 transactions every day and driving over $38 billion in annual revenue for our clients. Our unique ownership structure is based on a philanthropic foundation which allows us to focus on client outcomes before quarterly earnings reports and empowers us to make decisions focused on helping our clients with our profits enabling socially beneficial programs. Smith has offices in Dayton, OH; Ottawa-Gatineau, Canada; and Santiago, Chile along with our remote workforce distributed throughout the United States and Canada. We arethe performance commerce company. Learn more