Concierge
Description
SKYSERVICE BUSINESS AVIATION
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.
Get to know us: https://www.skyservice.com/
YOUR FUTURE AT SKYSERVICE:
Here at Skyservice, we are continuing to grow and provide high-level service to our clients, expanding our footprint and name throughout the Americas. You will bring strong attention to detail and a fast-paced way of working with dynamic schedules to a team that works together to exceed the expectations of our clients. We focus on excellence and are committed to support and develop our teams!
JOB PURPOSE:
The Concierge is a front-line employee who is responsible for managing the immediate needs of arriving and departing aircraft. As the first and last person passengers and crew will meet at the FBO, the Concierge must maintain excellent customer service principals while performing their duties. The Concierge works as a member of a team in a demanding, hazardous, time-sensitive, service-driven environment during all hours and most weather conditions. The safety of the Concierge, their teammates, customers, and equipment is paramount at all times.
SUMMARY OF RESPONSIBILITIES:
- Marshal, park, and greet arriving and departing aircraft on the ramp
- Use and set aircraft protection including wheel chocks and safety cones
- Assist in the towing of aircraft around ramp areas, and in and out of hangars
- Assisting passengers and crew with luggage (must be able to lift up to 50lbs)
- Handle catering, dishes and linens for arriving and departing aircraft and verifies correct information, to include tail numbers, are on all items
- Coordinate ground transportation for passengers and crew
- Use written, verbal, digital and radio communication to send and receive information
- Other duties as assigned by supervisor or management
QUALIFICATIONS AND SKILLS REQUIRED:
- High school diploma or general education degree (GED)
- Clean driving record
- Valid driver’s license
- No special licenses or certificates required
- No previous experience required