Description

About Us:

Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.

Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values  are what drive and unite us across the globe.

About the Role:

You will be a Software Engineer in the dynamic product support services team, responsible for assisting Sitecore Content Hub implementation partners and customers with best practices guidance, service requests, troubleshooting complex customizations, reverse engineering, and significantly contribute towards the team. 

You will accelerate you career by getting the chance to talk with customers, provide solutions and generally provide a better experience all round. We can provide training where needed but give you a great change to work on cutting edge technology.

Sitecore will provide you with a platform to gain exposure to customers along with areas of business which can maneuver your career where you choose.

We will give you the ability to use your skills and expertise in a fast-paced, challenging, and international environment. You’ll become part of a talented and dedicated team working in a fun and dynamic culture. We nurture the opportunity for career growth into architecture, analysis, project management and development team leadership. We strive to develop cutting-edge technologies that will be used by the world’s best-known companies. We hope you can join us in creating and innovating one of the most user-friendly content marketing tools on the market. 

What You’ll Do:

• Collaborate with Product and Cloud teams to analyze customer challenges, provide solutions and resolve any issues
• Thrive in a positive, forward-thinking solution-oriented manner
• Be a strong communicator with both customers and internal teams to escalate and solve customer challenges
• Produce Level 2 Support reports
• Debug Front-end and Back-end code

What You Need to Succeed:

• Outstanding problem solving and logical thinking skills
• Experience in front-end technologies such as JavaScript, HTML, CSS
• Experience in back-end development preferably with C# and .Net Core
• Excellent knowledge of English is required, both oral and written

Additional Skills That Could Set You Apart:

• Microsoft Azure Cloud experience
• A big fan of challenges – and finding solutions to overcome them
• Able to thrive in a fast-paced, deadline-oriented environment
• Creative and entrepreneurial with a ‘can-do’ attitude

Why you should click ‘Apply’:

Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

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