Sr Manager, Total Rewards (Benefits Leader)

Human Resources London, United Kingdom


About Us:

Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at

Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe

About the Role:

As Sr. Manager, Total Rewards, you will report directly to the Director, Total Rewards and play an important role in guiding the Total Rewards team responsible for developing, implementing, and administering global benefits strategy in 20+ countries. You will be a critical part of creating best-in-class programs for an organization that is growing. You will be responsible for developing and administering market-competitive total rewards programs and will be a trusted advisor to our HR team on all matters relating to Total Rewards. 

What You’ll Do:

  • 75% Benefits Delivery 

    • Provides leadership for Global Benefits including: 
    • Design, implement, and administer global benefit programs, ensuring statutory compliance as well as market competitiveness for current and new countries. 
    • Work with internal teams to research, create and enhance benefit plans and guidelines. 
    • Work with global benefit brokers and providers to ensure competitive and cost-effective programs along with managing the enrolment processes. 
    • Conduct internal needs assessments and design strategies to close gaps 
    • Primary contact with Benefit consultants and plan providers to ensure efficient administration of benefit plans.   
    • Research, analyse and recommend new benefit programs for Company to remain competitive and manage costs related to benefit plans.   
    • Conducts budgeting and financial analysis of employee benefits programs. Monitors high cost claims, targets problem claim areas.  Ensure adequate estimates, forecasts, and calculations of expenditures in benefits for budget planning and tracking. 
    • Ensure sound administration and maintenance of employee benefits and savings programs such as group insurance, pension plans, disability and wellness including vendor management and relationships globally. 
    • Identify required changes, propose improvements to our programs and processes to provide a better employee experience and increase the efficiency of administrative processes. 
    • Collaborate with HR Operations team to ensure effective delivery of administration of benefit plans. 
    • Serve as the go-to person for employees and vendors regarding pension plans and group insurance matters as well as for other local benefits programs. 
    • Document procedures and routines of pension and benefits processes for each country.  

    25% Compensation Delivery 

    • Assist with the development and implementation of the Company's comprehensive global Total Rewards strategy leveraging compelling and equitable compensation and benefits programs that will attract and retain talent. 
    • Partner with company Leadership and communications to effectively tell the value story of all compensation and benefits plans and programs. 
    • Lead successful annual compensation planning including but not limited to execution of merit program, semi-annual bonus program, benefits and all related communications and administration. 

What You Need to Succeed:

  • 7+ years’ relevant experience in leading, designing, and implementing benefits in global countries including EMEA and APJ regions.
  • 5+ years’ experience in interpreting, applying and advising on pension and benefits policies, agreements, legislation globally
  • At least 5 years of demonstrated success leading & implementing global compensation strategy within a globally matrixed environment.
  • Experience in implementation, and administration of employee global benefits programs.
  • Strong ability to analyse global compensation trends and provide insights from internal and external data. 
  • Strong presentation & interpersonal skills, with the ability to lead meetings with a variety of employee levels and executive stakeholders. 
  • Excellent analytical, interpersonal, listening and multitasking skills. 

Additional Skills That Could Set You Apart: 

  • Experience with Workday HRIS a plus
  • BA or BS Degree in HR, Business or related function or equivalent experience

Why you should click ‘Apply’: 

  • Growth! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel. It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career. 
  • Great team and company culture! You can find out more about our company culture and learn about our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.  

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.  

How we hire 

At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high-impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.  


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