Sales Development Representative (Install Base, Singapore)
Description
Sales Development Representative, Install Base (Asia and Japan Market)
Location: Singapore
About Us:
Sitecore’s mission is to provide cutting-edge DXP solutions that enable the world’s greatest brands to craft truly unforgettable experiences for their customers. A highly decorated industry leader, Sitecore brings content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies, including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars, rely on Sitecore to provide more engaging, more personalized experiences for their customers. Under the leadership of our new product-centric CEO, we are poised to continue to push the boundaries of marketing technology and shape the future of customer engagement. Learn more at Sitecore.com.
About the Role:
As an Install Base Sales Development Representative (SDR), you will focus on account management and renewal where you will generate new revenue. You will articulate the value of our products to customers and be accountable for revenue retention motions including product contract renewals, upsell and expansion. We are looking for individuals who are curious with excellent communication skills and strong stakeholder skills who can manage complex, deep relationships to help the customers uncover their challenges. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, and update account notes in our CRM system.
What You’ll Do:
• Work closely with Account Managers to ensure smooth and timely follow-up on marketing leads
• Prioritize the highest opportunity target accounts within Japan and Asia
• Responsible for building pipeline by meeting & exceeding pipeline generation quotas
• Understand our offerings and competitive positioning to effectively communicate and apply them to customer needs
• Work closely with the Sales and Marketing teams to align strategies, share insights, and refine messaging. Provide feedback on lead quality and campaign efficiency
• Maintain a minimum daily outbound call volume of 50-70 calls
•Drive business pipeline through targeted outbound prospecting, conducting research on target accounts, identifying key decision makers, and crafting personalized messaging
Job Qualifications:
• Bachelor’s degree
• Preferably fluent in both Japanese and English
• 2+ years of experience as an SDR, preferably in a SaaS sales environment
• Goal oriented, with a strong emphasis on achieving and surpassing targets
• Innovative and naturally curious, you enjoy creating new methods and investigate research
• Consistently over-achieved quota in past positions
• A “hunter” mentality with tenacity and enthusiasm for inbound and outbound prospecting
Additional Information:
As a step in our recruitment process, all final candidates will undergo a personal profiling assessment to help us understand potential future employees. Please note that this is not a decision-making tool, and is used only to supplement our recruitment process.
As a step in our recruitment process, all final candidates will undergo a personal profiling assessment to help us understand potential future employees. Please note that this is not a decision-making tool, and is used only to supplement our recruitment process.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.