Senior Solution Architect
Description
About Us:
Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.
Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe.
About the Role/ The Opportunity:
We are looking for a Senior Sitecore Solution Architect to join our APJ Customer Value Realisation team. You will be working with clients and colleagues on our emerging markets across the globe.
What You’ll Do:
- Work directly with customers & partners to offer advisory and hands-on assistance in architecting, developing, troubleshooting and leveraging Sitecore products to align with their business outcomes.
- With in-depth knowledge of Sitecore products, your responsibilities include but not limited to high-level strategic advisory, consultation, troubleshooting, project developments and hands-on tasks (e.g. building proof of concepts or configuration changes) in Sitecore technologies.
- Establish and maintain trusted advisor relationships with customers, taking ownership of the technical interactions between customers and Sitecore.
- Our customers range from medium to enterprise customers and work closely with IT and marketing stakeholders.
- Work closely with other teams and functions within Sitecore, such as Account Executives and Customer Success Managers to help customers achieve optimal value.
- Support, collaborate with and mentor team members on technical and business challenges.
What You Need to Succeed:
- Extensive knowledge of Sitecore technologies, with expertise in one or more Sitecore products: XM/XP, XM Cloud, Content Hub, or CDP/Personalize.
- Strong background in consultancy and experience in client-facing roles.
- Excellent communication skills, with the ability to effectively communicate technical concepts to business stakeholders.
- Strong focus on driving business outcomes for both customers and Sitecore.
- Robust time management skills and ability to handle complex context switching situations.
- Passion for technologies and eagerness to learn.
- Customer centric mindset.
- Possess a can-do attitude and enjoy taking on challenges and exploring the unknown.
Additional Skills That Could Set You Apart:
- Familiarity with multiple products within Sitecore’s latest composable DXP stack.
- Sitecore developer and Azure certifications.
- Experience in one or more of the following:
- Headless technologies, such as React, Next.js, GraphQL and Node.js.
- Container technologies, such as Docker and Kubernetes.
- Familiarity with cloud computing platforms, such as Azure or AWS.
- Understanding of broader website architecture aspects, including infrastructure, DevOps, and integrations.
Why you should click ‘Apply’:
- We are passionate about new technologies and growing! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
- Great team and company culture! You can find out more about our company culture, a typical day in the Engineering team, and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
How we hire
At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centers around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.