Global Workplace Manager
Description
Location: Salem, NH
About Us:
At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic.
Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.
As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.
Learn more at Sitecore.com
What You’ll Do:
- We’re looking for someone who is passionate about creating a welcoming, engaging, and well-run workplace experience for our colleagues, where employees feel connected and excited to spend time together.
- Support local office culture through community moments, office activations, onboarding experiences, celebrations, and employee engagement initiatives, working closely to People Experience and local leaders
- Help bring our values to life through the day-to-day office experience and hybrid environment
- Gather office experience feedback and identify opportunities to improve connection, collaboration, and the overall employee experience
Areas of Responsibility:
Facilities
- Promoting Sitecorian Culture
- Coordinating local office improvement projects as needed
- Responding appropriately to office emergencies or urgent issues as they arise and dealing with the consequences
- Liaising with building management for maintenance, security, fire safety
- Maintaining relationships with local businesses including hotels and service providers
- Coordinating maintenance works, cleaning
- Finance: PO’s, Invoices and budget management for site
- Ensuring office meets health and safety requirements
- Remotely support other locations as POC for vacation or illness cover
General Office/Reception Duties
- Meet & Greet
- Office management & upkeep of meeting rooms
- Ordering catering for internal meetings/events as needed
- Ordering & maintaining office supplies and office refreshments
- Preparing & arranging outgoing post & parcels (including Courier)
- Distribution of incoming mail and packages as appropriate
- Participate in onboarding and offboarding employees and delivering welcome induction
- Managing Security and access controls
What You Need to Succeed:
This role is for you if you are flexible, enjoy working in a varied role and have a good grasp of customer service.
This role is for you if you are flexible, enjoy working in a varied role and have a good grasp of customer service.
Additional Skills That Could Set You Apart:
- 1-2 years’ experience in a similar role
- Strong interpersonal skills with the ability to build trust and positive relationships across all levels
- Proactive and solutions-oriented, with the ability to identify issues and improve the workplace experience
- Comfortable working in a fast-changing environment and adapting priorities as business needs evolve
- Excellent communication and interpersonal skills
- Good sense of humor
- You have a strong customer focus
- You are a team player
- Familiar with Microsoft Office
- Notary a plus
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
Compensation details: this is an hourly position with a potential pay range of $35 to $40 per hour, plus a 10% bonus structure. The expectation is 40 hours per week, and the position is eligible for overtime pay.
Sitecore offers a comprehensive benefits package, including multiple health insurance options (medical, dental, and vision coverage), a 401(k) retirement plan with company matching contributions, generous paid time off (vacation/PTO, paid sick leave, and paid holidays, as well as paid volunteer days), fully paid parental leave for new parents, company-paid disability insurance (short-term & long-term coverage) and life insurance, and an Employee Assistance Program supporting employees’ well-being, and a number of voluntary benefits to choose from available upon date of hire.